1-Hour Professional Development Titles

Certified Associate in Project Management (CAPM) Level 1
  • Title: CAPM®: Project Management Key Concepts
  • Title: CAPM®: Project Functions
  • Title: CAPM®: Project Roles & Responsibilities
  • Title: CAPM®: Project Principles
  • Title: CAPM®: Project Lifecycles
  • Title: CAPM: Project Performance Domains
  • Title: CAPM®: Stakeholder Performance Domain
  • Title: CAPM®: Team Performance Domain
  • Title: CAPM®: Development Approach & Life Cycle Domain
Certified Associate in Project Management (CAPM) Level 2
  • Title: CAPM®: Planning Performance Domain
  • Title: CAPM®: Work Performance Domain
  • Title: CAPM®: Delivery Performance Domain
  • Title: CAPM®: Measurement Performance Domain
  • Title: CAPM®: Performance Measurement Metrics
  • Title: CAPM®: Uncertainty Performance Domain
  • Title: CAPM®: Project Tailoring
  • Title: CAPM®: Common Project Management Models
  • Title: CAPM®: Common Project Management Methods
Certified Associate in Project Management (CAPM) Level 3
  • Title: CAPM®: Common Project Management Artifacts
  • Title: CAPM®: Project Planning Artifacts - Part 1
  • Title: CAPM®: Project Planning Artifacts - Part 2
  • Title: CAPM®: Agile Adaptive Project Management
  • Title: CAPM®: Other Adaptive Methodologies
  • Title: CAPM®: Business Analysis Framework
  • Title: CAPM®: Key Project Management Calculations
  • Title: CAPM®: Applying Essential Formulas
Title Set: PMI Agile Certified Practicioner (PMI-ACP)
  • Title: Agile Principles and Methodologies
  • Title: Agile Project Planning
  • Title: Agile Project Scheduling and Monitoring
  • Title: Agile Stakeholder Engagement and Team Development
  • Title: Agile Key Exam Concepts
  • Title: TestPrep PMI Agile Certified Practitioner
Title Set: Six Sigma Yellow Belt: Six Sigma Fundamentals
  • Title: Six Sigma and Lean: Foundations and Principles
  • Title: Six Sigma: Team Basics, Roles, and Responsibilities
  • Title: Six Sigma: Quality Tools
  • Title: Six Sigma: Metrics
Title Set: Six Sigma Yellow Belt: Define and Measure
  • Title: Six Sigma: Identifying Projects
  • Title: Six Sigma: Project Management Basics
  • Title: Basic Six Sigma Statistics
  • Title: Classifying and Collecting Data
  • Title: Six Sigma Measurement System Analysis
Six Sigma Yellow Belt: Analyze, Improve and Control
  • Title: Lean Tools and FMEA
  • Title: Data Analysis and Root Cause Analysis in Six Sigma
  • Title: Six Sigma Correlation, Regression, and Hypothesis Testing
  • Title: Six Sigma Techniques for Improvement
  • Title: Six Sigma Control Tools and Documentation
  • Title: TestPrep Six Sigma Yellow Belt (SSYB)
Six Sigma Green Belt: Six Sigma and Organizational Strategy
  • Title: Organizational Goals and Six Sigma
  • Title: Lean Principles in Six Sigma Projects
  • Title: FMEA and Design for Six Sigma
Title Set: Six Sigma Green Belt: Define
  • Title: Identifying Six Sigma Projects
  • Title: Six Sigma Voice of the Customer
  • Title: Six Sigma Project Management Essentials
  • Title: Management and Planning Tools for Six Sigma
  • Title: Six Sigma Performance Metrics
  • Title: Team Dynamics and Performance for Six Sigma Projects
Title Set: Six Sigma Green Belt: Measure
  • Title: Six Sigma Process Documentation and Analysis
  • Title: Six Sigma Probability and Statistical Distributions
  • Title: Six Sigma Data Classification, Sampling, and Collection
  • Title: Six Sigma Statistics and Graphical Presentation
  • Title: Six Sigma Measurement Systems Analysis
  • Title: Six Sigma Process and Performance Capability Measurement
Title Set: Six Sigma Green Belt: Analyze and Improve
  • Title: Six Sigma Exploratory Data Analysis
  • Title: Six Sigma Hypothesis Testing Fundamentals
  • Title: Six Sigma Hypothesis Tests for Variances and Proportions
  • Title: Six Sigma Design of Experiments
  • Title: Six Sigma Root Cause Analysis and Waste Elimination
  • Title: Six Sigma Cycle-time Reduction and Kaizen Blitz
Title Set: Six Sigma Green Belt: Control
  • Title: Six Sigma Statistical Process Control Basics
  • Title: Six Sigma Control Charts
  • Title: Six Sigma Process Control Tools
  • Title: TestPrep Six Sigma Green Belt (SSGB)
Title Set: Six Sigma Black Belt 2024
  • Title: Lean and Six Sigma Fundamentals
  • Title: Leadership and Change Management
  • Title: Process Management and Measures
  • Title: Team Roles and Facilitation
  • Title: Team Dynamics and Training
Title Set: Senior Professional in Human Resources Level 1
  • Title: Senior Professional in Human Resources: Introduction to SPHR
  • Title: Senior Professional in Human Resources: Employment Legislation
  • Title: Senior Professional in Human Resources: Business Planning
  • Title: Senior Professional in Human Resources: Strategic Management
  • Title: Senior Professional in Human Resources: Business Management
  • Title: Senior Professional in Human Resources: Business Leadership
  • Title: Senior Professional in Human Resources: HR Organization
  • Title: Senior Professional in Human Resources: HR Tools and Processes
Title Set: Senior Professional in Human Resources Level 2
  • Title: Senior Professional in Human Resources: Talent Planning
  • Title: Senior Professional in Human Resources: Managing within the Law
  • Title: Senior Professional in Human Resources: Talent Sourcing
  • Title: Senior Professional in Human Resources: Talent Acquisition
  • Title: Senior Professional in Human Resources: Employee Management
  • Title: Senior Professional in Human Resources: Organizational Development
  • Title: Senior Professional in Human Resources: Performance Management
  • Title: Senior Professional in Human Resources: Learning Management
Title Set: Senior Professional in Human Resources Level 3
  • Title: Senior Professional in Human Resources: Job Architecture
  • Title: Senior Professional in Human Resources: Compensation Management
  • Title: Senior Professional in Human Resources: Benefits Management
  • Title: Senior Professional in Human Resources: Human Relations
  • Title: Senior Professional in Human Resources: Employee Engagement
  • Title: Senior Professional in Human Resources: Labor Relations
  • Title: Senior Professional in Human Resources: Safety and Health
  • Title: Senior Professional in Human Resources: Risk Management
  • Title: Senior Professional in Human Resources: SPHR Exam Summary
Title Set: Essentials of Leadership
  • Title: Navigating Your Team through Strategic Change
  • Title: Business Execution: How Things Get Done
  • Title: Leading an Innovation Culture to Future-proof Your Organization
  • Title: Synchronize Goals to Optimize Your Team
  • Title: Planning Your Growth as a Leader
Title Set: Improving Leadership Skills
  • Title: Leading by Motivating
  • Title: Sharing a Vision
  • Title: Influencing through Positive Leadership
  • Title: Developing Emotional Intelligence
  • Title: Learning from Failure
  • Title: Developing Your Business Acumen
  • Title: Gaining Insight through Organizational Awareness
  • Title: Leading through Inspiration
  • Title: Gauging Your Leadership Performance
Title Set: Leveraging Leadership Techniques
  • Title: Key Elements of Business Execution
  • Title: Building Innovation Cultures and Leaders
  • Title: Leading Your Team through Change
  • Title: Building a Leadership Development Plan
  • Title: Aligning Unit Goals and Imperatives
Title Set: Leveraging Team Leadership Skills
  • Title: Building the Foundation for an Effective Team
  • Title: Developing a Successful Team
  • Title: Encouraging Team Communication and Collaboration
  • Title: Developing a Team of Creative Gurus
  • Title: Handling Team Conflict
  • Title: Leading a Cross-functional Team
  • Title: Leading in a Hybrid Workplace
Title Set: Women in Leadership
  • Title: Women in Leadership: Moving Beyond Gender Roles as a Leader
  • Title: Women in Leadership: Mastering Key Leadership Competencies
  • Title: Women in Leadership: Building Your Infrastructure for Leadership
Title Set: MIT SMR Course on New Leader Transitions
  • Title: MIT SMR Course on New Leader Transitions
  • Title: MIT SMR Course on Influence and Persuasion
  • Title: Providing Feedback to Support Neurodiverse Employees, powered by MIT SMR
  • Title: Promoting a Diverse Leadership Culture, powered by MIT SMR
  • Title: How Organizational Change Disrupts Our Sense of Self, powered by MIT SMR
  • Title: Generating Sustainable Value From Social Media, powered by MIT SMR
Title Set: Customer Service Skills
  • Title: Interacting with Customers
  • Title: Communicating Effectively with Customers
  • Title: Controlling Conflict, Stress, and Time in a Customer Service Environment
  • Title: Dealing with Customer Service Incidents and Complaints
  • Title: Polishing Your Skills for Excellent Customer Service
Title Set: Delivering Outstanding Customer Service
  • Title: Customer Service: Adapting to Your Customers Cues
  • Title: Customer Service: Interpreting Customers Service Priorities
  • Title: Customer Service: Discovering Customer Needs
  • Title: Customer Service: Fostering a Service Mindset
  • Title: Customer Service: Engaging with Customers
  • Title: Customer Service: Generating Effective Solutions
  • Title: Customer Service: Becoming a Chat Agent Star
  • Title: Customer Service: Strengthening Your Service Skills
Title Set: Achieving Emotional Intelligence
  • Title: Navigating Your Own Emotions
  • Title: Navigating Other Peoples Emotions
  • Title: Navigating the Workplace with Emotional Intelligence
  • Title: Building Up Your Emotional Intelligence
Title Set: Working with Difficult People
  • Title: Difficult People: Why They Act That Way and How to Deal with Them
  • Title: Difficult People: Cant Change Them, so Change Yourself
  • Title: Difficult People: Strategies to Keep Everyone Working Together
Title Set: Generative AI Foundations and Responsible Use
  • Title: Generative AI and Its Impact to Everyday Business
  • Title: Harnessing the Disruption of Generative AI
  • Title: Navigating AI Ethical Challenges and Risks
  • Title: Recognizing Hallucinations, Inaccuracies, and Bias in AI
  • Title: Establishing AI Guardrails and Governance
Title Set: Time Management
  • Title: Aligning Goals and Priorities to Manage Time
  • Title: Make the Time You Need: Get Organized
  • Title: The Art of Staying Focused
Title Set: Improving Your Personal Productivity
  • Title: Avoid Procrastination by Getting Organized Instead
  • Title: Maximize Your Productivity by Managing Time and Tasks
  • Title: Achieve Productivity in Your Personal Life
Title Set: Skills for Communication Success
  • Title: The Art and Science of Communication
  • Title: Making an Impact with Non-verbal Communication
  • Title: Trust Building through Effective Communication
  • Title: Choosing the Right Interpersonal Communication Method to Make Your Point
  • Title: Become a Great Listener
  • Title: Do We Have a Failure to Communicate?
  • Title: Communicating with Confidence
Title Set: Communicate with Diplomacy and Tact
  • Title: Acting with Diplomacy and Tact
  • Title: Navigating Challenging Situations with Diplomacy and Tact
Title Set: Developing Your Listening Skills
  • Title: Listening Even When Its Difficult to Listen
  • Title: Using Active Listening in Workplace Situations
Title Set: Communicating with Senior Executives
  • Title: Capturing the Attention of Senior Executives
Title Set: Cross Cultural Communication
  • Title: How Culture Impacts Communication
  • Title: Using Communication Strategies to Bridge Cultural Divides
Title Set: Effective Business Writing
  • Title: Audience and Purpose in Business Writing
  • Title: Clarity and Conciseness in Business Writing
  • Title: Editing and Proofreading Business Documents
Title Set: Practical Grammar for Business Writing
  • Title: Using the Parts of Speech
  • Title: Getting the Details Right: Spelling Basics
  • Title: Abbreviating, Capitalizing, and Using Numbers
  • Title: Using Punctuation Marks
  • Title: Creating Well-constructed Sentences
  • Title: Troublesome Words and Phrases: Common Usage Mistakes in Writing
Title Set: Using E-mail Effectively in the Workplace
  • Title: Writing Effective E-mails and Instant Messages
  • Title: Sending E-mails to the Right People
  • Title: Organizing Your E-mail
Title Set: First Time Manager Essentials
  • Title: The Reality of Being a First-time Manager
  • Title: Facing Challenges as a First-time Manager
Title Set: Leveraging Key Management Techniques
  • Title: Effectively Directing and Delegating as a Manager
  • Title: Managing Employee Development
  • Title: Facing the Management Challenges of Difficult Behavior and Diverse Teams
  • Title: Being a Fair and Caring Manager
Title Set: Operations Management: Efficiency of Production
  • Title: Operations Management Functions and Strategies
  • Title: Strategic Product and Service Management
  • Title: Supply Chain Management Basics: Cutting Costs and Optimizing Delivery
  • Title: Inventory Management: Aligning Inventory with Production and Demand
  • Title: Optimizing Operations Using Demand Forecasting and Capacity Management
Title Set: Managing in Difficult Times
  • Title: Being an Effective Manager When Times Are Tough
  • Title: Managing Motivation during Organizational Change
  • Title: How to Manage Difficult Conversations
Title Set: Running Effective Business Meetings
  • Title: Planning Meetings Fit for Purpose
  • Title: Running Meetings in Better Directions
Title Set: Making the Most of Your Presentations
  • Title: Planning an Effective Presentation
  • Title: Building Your Presentation
  • Title: Ensuring Successful Presentation Delivery
Title Set: Working Remotely
  • Title: Facing Virtual Team Challenges
  • Title: Contributing as a Virtual Team Member
  • Title: Exploring Virtual Collaboration
  • Title: Establishing Effective Virtual Teams
  • Title: Business Continuity Programs
  • Title: Navigating Challenging Situations with Diplomacy and Tact
  • Title: Forging Ahead with Perseverance and Resilience
  • Title: Organizations Change So Get Ready
  • Title: The Art of Staying Focused
Title Set: Post-pandemic Workplace
  • Title: Leading in the Post-pandemic Workplace
  • Title: Navigating the Post-pandemic Workplace
Title Set: Managing Conflict in the Workplace
  • Title: Confronting Workplace Conflict
  • Title: Resolving Workplace Conflict
Title Set: Harassment Prevention - US Employees
  • Title: Harassment Prevention for US Employees – Workplace v2.0
Title Set: Developing Effective Negotiation Skills
  • Title: The First Steps in Negotiating
  • Title: Negotiating the Best Solution
Title Set: Polishing Your Professional Edge
  • Title: Becoming an Accountable Professional
  • Title: Becoming Your Own Best Boss
  • Title: Becoming More Professional through Business Etiquette
  • Title: Developing a Personal Accountability Framework
Title Set: 360 Degree Relationships
  • Title: Cultivating Relationships with Your Peers
  • Title: Building Your Professional Network
  • Title: Building Rapport with Your Boss
Title Set: The Art of Feedback
  • Title: Polishing Your Feedback Skills
  • Title: Gaining a Positive Perspective on Feedback
Title Set: Essentials of Customer Service
  • Title: Rapport Building in Customer Service
  • Title: Providing On-site Customer Service
  • Title: Providing Telephone Customer Service
  • Title: Providing Effective Internal Customer Service
  • Title: Facing Confrontation in Customer Service
  • Title: Designing a Customer Service Strategy
Title Set: Accounting Basics
  • Title: Key Accounting Concepts and Principles
  • Title: Recording, Posting, and Balancing the Books
  • Title: Preparing Financial Statements and Closing Accounts
  • Title: Accounting for Stock Transactions
Title Set: Accounting for Non-Financial Professionals
  • Title: Basic Accounting Concepts for Non-financial Professionals
  • Title: Basic Budgeting for Non-financial Professionals
  • Title: Comprehending Financials: A Guide to Financial Statements
  • Title: Financial Statement Analysis for Non-financial Professionals
Title Set: Recruiting, On-Boarding and Retention Strategies
  • Title: Hitting the Recruitment Bulls-eye
  • Title: Applicant Screening: The First Step in Hiring the Best
  • Title: Ensuring Onboarding Success
  • Title: Conducting an Effective Hiring Interview
  • Title: Positive Atmosphere: Establishing an Engaged Workforce
  • Title: Positive Atmosphere: Establishing a Positive Work Environment
  • Title: Positive Atmosphere: How Organizational Learning Drives Positive Change
Title Set: Transformational HR and Talent Management
  • Title: Planning for Skills Needs and Managing Performance
  • Title: Building Career Development Programs and Succession Planning
  • Title: Implementing Transformational HR
  • Title: Individual Behavior in Organizations
Title Set: Leading Virtual Teams
  • Title: Establishing Effective Virtual Teams
  • Title: Facing Virtual Team Challenges
Title Set: Coaching to Drive Success
  • Title: Coaching Techniques That Inspire Coaches to Action
  • Title: Keeping Your Coaches Committed and Accountable
Title Set: Managing Employee Performance
  • Title: Keeping Top Performers Challenged
  • Title: Planning an Effective Performance Appraisal
  • Title: Creating a Plan for Performance Management
  • Title: Detecting and Dealing with Performance Problems
  • Title: Boosting Performance with the Employee Appraisal Process
  • Title: Engaging and Challenging Your Top Performers
Title Set: Difficult Conversations
  • Title: Making Difficult Conversations Meaningful
Title Set: Performance Management
  • Title: Performance Engineering Nuts & Bolts: Evaluating Performance
Title Set: Competitive Marketing Strategies
  • Title: Marketing: The Process and Functions that Build Customer Relationships
  • Title: Creating Brands through People and Planning
  • Title: The Four Ps: Essential Factors in Marketing
  • Title: Building Trust: Ethics and the Marketing Mix
  • Title: Applying Competitive Advantage to Marketing Strategies
Title Set: Understanding Lean Production
  • Title: Using Lean to Perfect Organizational Processes
  • Title: Using Lean to Improve Flow and Pull
  • Title: Using Lean to Reduce Waste and Streamline Value Flow
  • Title: Applying Value Stream Mapping in Lean Business
Title Set: Business Ethics
  • Title: Developing Your Business Ethics
Title Set: Navigating Through Organizational Change
  • Title: Organizations Change So Get Ready
  • Title: Redefining Yourself after Organizational Change
Title Set: Diversity on the Job
  • Title: Bridging the Diversity Gap
  • Title: Your Role in Workplace Diversity
Title Set: Problem Solving and Decision-Making Strategies
  • Title: Problem Solving: Defining and Stating the Problem
  • Title: Problem Solving: Generating Solutions
  • Title: Problem Solving: Choosing and Implementing the Right Solution
Title Set: Facing Problems and Making Decisions
  • Title: Getting to the Root of a Problem
  • Title: Defining Alternative Solutions to a Problem
  • Title: Choosing and Using the Best Solution
  • Title: Developing Character for Decisiveness
  • Title: Overcoming the Barriers to Decisiveness
Title Set: Developing Your Critical Thinking Skills
  • Title: Confronting Your Assumptions
  • Title: Investigating Arguments
  • Title: Reaching Sound Conclusions
Title Set: Thinking Strategically and Managing Risk
  • Title: Thinking Strategically as a Manager
  • Title: Using Strategic Thinking to Consider the Big Picture
  • Title: Identifying Risks in Your Organization
  • Title: Assessing Your Organizations Risks
  • Title: Responding Effectively to Risks
Title Set: Building and Maintaining Trust
  • Title: The Building Blocks of Building Trust
Title Set: Public Speaking Strategies
  • Title: Writing and Preparing an Effective Speech
  • Title: Conquering the Challenges of Public Speaking
Title Set: Creativity in the Workplace
  • Title: Unleashing Personal and Team Creativity
  • Title: Verifying and Building on Creative Ideas
Title Set: Performance Under Pressure
  • Title: Managing Pressure and Stress to Optimize Your Performance
  • Title: Strength under Pressure: Building Perseverance and Resilience
Title Set: Perseverance at Work
  • Title: Forging Ahead with Perseverance and Resilience
  • Title: Reaching Goals Using Perseverance and Resilience
Title Set: Sales Foundations
  • Title: Prospecting: Panning for Sales Gold
  • Title: The Discovery Meeting: Starting Off on the Right Foot
  • Title: The Value Proposition: Getting Your Pitch Right
  • Title: Turning Objection into Opportunity during a Sales Call
  • Title: Negotiating Well and Going for the Close
Title Set: Business Sustainability
  • Title: The Effects of Environmental Change on Business
  • Title: Weighing Risks and Opportunities of Implementing Sustainability Initiatives
  • Title: Building a Strategic Commitment to Sustainability
Title Set: Optimizing Performance On a Team
  • Title: Being an Effective Team Member
  • Title: Strategies for Building a Cohesive Team
  • Title: Effective Team Communication
  • Title: Establishing Team Goals and Responsibilities, and Using Feedback Effectively
Title Set: Anger Management in the Workplace
  • Title: The Essentials for Anger Management
Title Set: HIPAA (US Edition)
  • Title: HIPAA Privacy Essentials
  • Title: HIPAA - Privacy Rule for Covered Entities
  • Title: HIPAA – Privacy Rule for Business Associates
  • Title: HIPAA - Security Rule for Business Associates
  • Title: HIPAA - Security Rule for Covered Entities
  • Title: HIPAA for Non-Medical Employers
Title Set: Measuring Outcomes and Using KPIs
  • Title: Measuring Outcomes and Using KPIs
Title Set: Copilot for Microsoft 365
  • Title: Optimizing communication & information with Copilot for Microsoft 365
  • Title: Creating documents efficiently with Copilot for Microsoft 365
Title Set: Microsoft 365: Excel Level 1
  • Title: Excel 365: Getting started in Excel 365
  • Title: Excel 365: Adding & arranging data
  • Title: Excel 365: Working with tables
  • Title: Excel 365: Getting started with charts
  • Title: Excel 365: Formatting cells and ranges
  • Title: Excel 365: Performing data calculations using formulas
  • Title: Excel 365: Printing spreadsheets
Title Set: Microsoft 365: Excel Level 2
  • Title: Excel 365: Setting your work preferences
  • Title: Excel 365: Ten common tools
  • Title: Excel 365: Customizing text & number formats
  • Title: Excel 365: Finding and grouping data
  • Title: Excel 365: Filtering and sorting data
  • Title: Excel 365: Using conditional formulas
  • Title: Excel 365: Applying custom formatting
Title Set: Microsoft 365: Excel Level 3
  • Title: Excel 365: Finding and analyzing data with formulas
  • Title: Excel 365: Referencing data
  • Title: Excel 365: Solving data problems
  • Title: Excel 365: Using visual elements in Excel 365
  • Title: Excel 365: Customizing charts in Excel 365
  • Title: Excel 365: Creating advanced charts in Excel 365
  • Title: Excel 365: Collaborating effectively in Excel 365
Title Set: Microsoft 365: Excel Level 4
  • Title: Excel 365: Creating PivotTables and PivotCharts in Excel 365
  • Title: Excel 365: Manipulating PivotTable data in Excel 365
  • Title: Excel 365: Troubleshooting common issues in Excel 365
  • Title: Excel 365: Performing data analysis and forecasting in Excel 365
  • Title: Excel 365: Creating and editing macros in Excel 365
  • Title: Excel 365: Managing macros in Excel 365
  • Title: Excel 365: Using macros in Excel 365
Title Set: Office 365: Word Level 1
  • Title: Word 365: Getting started
  • Title: Word 365: Browsing documents
  • Title: Word 365: Inserting text in Word 365
  • Title: Word 365: Formatting text
  • Title: Word 365: Managing documents
  • Title: Word 365: Sharing documents
  • Title: Word 365: Finding and replacing
  • Title: Word 365: Proofing documents
  • Title: Word 365: Formatting documents
  • Title: Word 365: Shaping documents in Word 365
Title Set: Office 365: Word Level 2
  • Title: Word 365: Inserting media files
  • Title: Word 365: Using tables
  • Title: Word 365: Adding text and graphic objects
  • Title: Word 365: Working with diagrams in Word 365
  • Title: Word 365: Using references
  • Title: Word 365: Managing sources
  • Title: Word 365: Creating mailings
  • Title: Using fields, forms and macros in Word Microsoft 365 (2021)
  • Title: Using Word 365 connected services in Word Microsoft 365 (2021)
  • Title: Word 365: Setting your work preferences
Microsoft Office 365: Intermediate Word Level 1
  • Title: Word Office 365 (Windows): Shaping Documents
  • Title: Word Office 365 (Windows): Illustrating Documents
  • Title: Word Office 365 (Windows): Creating Graphics & Diagrams
  • Title: Word Office 365 (Windows): Adding Data & Calculations
  • Title: Word Office 365 (Windows): Using Table Tools
  • Title: Word 365: Finding and replacing
Microsoft Office 365: Intermediate Word Level 2
  • Title: Word Office 365 (Windows): Using Research Tools
  • Title: Word Office 365 (Windows): Creating Forms
  • Title: Word Office 365 (Windows): Creating Bulk Mailings
  • Title: Word Office 365 (Windows): Using the Publishing Tools
  • Title: Word Office 365 (Windows): Configuring the Application
Title Set: Microsoft 365: Outlook Level 1
  • Title: Outlook Microsoft 365: Organizing emails
  • Title: Setting up the application in Outlook Microsoft 365
  • Title: Illustrating your emails in Outlook Microsoft 365
  • Title: Using contact tools in Outlook Microsoft 365
  • Title: Using calendar tools & tasks in Outlook Microsoft 365
  • Title: Outlook Microsoft 365: Optimizing Workflows
Title Set: Outlook Office 365 for Windows Level 2
  • Title: Outlook Microsoft 365: Configuring the Outlook Client
  • Title: Sending and receiving emails in Outlook Microsoft 365
  • Title: Adding elements & printing emails in Outlook Microsoft 365
  • Title: Outlook Microsoft 365: Formatting email text
  • Title: Outlook Microsoft 365: Designing & Shaping email
  • Title: Outlook Microsoft 365: Proofing email
Title Set: Microsoft 365: PowerPoint Level 1
  • Title: PowerPoint 365: Getting started
  • Title: PowerPoint 365: Creating presentations
  • Title: PowerPoint 365: Saving & Sharing Presentations
  • Title: PowerPoint 365: Ten common tools
  • Title: PowerPoint 365: Inserting text
  • Title: PowerPoint 365: Formatting your presentation
  • Title: PowerPoint 365: Designing your slides
Title Set: Microsoft 365: PowerPoint Level 2
  • Title: PowerPoint 365: Using images
  • Title: PowerPoint 365: Using graphic elements in PowerPoint 365
  • Title: PowerPoint 365: Using multimedia
  • Title: PowerPoint 365: Using tables & SmartArt
  • Title: PowerPoint 365: Using charts
  • Title: PowerPoint 365: Setting up slide shows
  • Title: PowerPoint 365: Collaborating & customizing
Title Set: Microsoft 365: PowerApps
  • Title: Microsoft PowerApps: Getting to know the platform
  • Title: Microsoft PowerApps: Creating & Saving Apps
  • Title: Microsoft PowerApps: Building your App
  • Title: Microsoft PowerApps: Inserting Elements in an App
  • Title: Microsoft PowerApps: Sharing & Collaborating on an App
Title Set: Microsoft 365: SharePoint Online
  • Title: SharePoint Online: Signing in & Setting Up
  • Title: SharePoint Online: Working with Communication Sites
  • Title: SharePoint Online: Creating a Team Site
  • Title: SharePoint Online: Working with SharePoint Apps
  • Title: SharePoint Online: Working with Document Libraries
  • Title: SharePoint Online: Building Web Pages
  • Title: SharePoint Online: Illustrating Web Pages
Title Set: Microsoft 365: Teams 2023
  • Title: Getting started in Teams 2023
  • Title: Formatting messages in Teams 2023
  • Title: Using messaging & call tools in Teams 2023
  • Title: Managing teams & channels in Teams 2023
  • Title: Creating & managing meetings in Teams 2023
  • Title: Collaborating in meetings in Teams 2023
  • Title: Finding & organizing files in Teams 2023
  • Title: Working with Apps in Teams 2023
Title Set: Microsoft 365: OneDrive for Business
  • Title: Signing in & Setting Up in OneDrive for Business 2020
  • Title: Using the Storage Tools in OneDrive for Business 2020
  • Title: Organizing Files in OneDrive for Business 2020
Title Set: Microsoft 365: OneNote
  • Title: OneNote for Windows 10: Creating & Opening Notebooks
  • Title: OneNote for Windows 10: Creating & Enhancing Notes
  • Title: OneNote for Windows 10: Illustrating Notes
  • Title: OneNote for Windows 10: Organizing a Note Page
  • Title: OneNote for Windows 10: Organizing & Managing Notebooks
  • Title: OneNote for Windows 10: Using Collaboration Tools
  • Title: OneNote for Windows 10: Configuring OneNote
Title Set: Microsoft 365: Groups
  • Title: Office 365 Groups: Discovering groups
  • Title: Using Group Messages in Microsoft 365 Groups 2020
  • Title: Optimizing your Workflow with Groups in Microsoft 365 Groups 2020
Title Set: Microsoft 365: Delve
  • Title: Exploring & Configuring in Delve 2020
  • Title: Sharing Content & Using Boards in Delve 2020
Title Set: Office 365: Yammer
  • Title: Navigating in Yammer & using the inbox in Yammer Web 2020
  • Title: Posting, reacting & managing messages on the feed in Yammer Web 2020
  • Title: Creating, joining & managing a community in Yammer Web 2020
  • Title: Working more efficiently & managing Networks in Yammer Web 2020
Title Set: Office 365: Planner
  • Title: Signing-in & using Planner in Microsoft Planner 2020
  • Title: Planning projects in Microsoft Planner 2020
  • Title: Managing tasks in Microsoft Planner 2020
  • Title: Sharing information in Microsoft Planner 2020
  • Title: Sharing information in Microsoft Planner 2020
Title Set: Microsoft Project 2022
  • Title: Project 2022: Getting started
  • Title: Setting up Projects in Project 2022 (Online Desktop Client)
  • Title: Project 2022: Creating and organizing tasks
  • Title: Project 2022: Managing tasks
  • Title: Project 2022: Working with Gantt charts
  • Title: Project 2022: Tracking projects
  • Title: Project 2022: Managing resources
  • Title: Project 2022: Creating reports
  • Title: Project 2022: Illustrating reports
  • Title: Project 2022: Working with report tables and charts
  • Title: Project 2022: Using advanced and online tools
  • Title: Project 2022: Setting your work preferences in Project 2022
Title Set: Windows 11
  • Title: Getting Started in Windows 11
  • Title: Accessing and managing files in Windows 11
  • Title: Organizing & searching for files in Windows 11
  • Title: Using the Universal Apps in Windows 11
  • Title: Exploring the Productivity tools in Windows 11
  • Title: Managing Programs & File Types in Windows 11
  • Title: Protecting & Backing up Data in Windows 11
  • Title: Configuring System Properties in Windows 11
  • Title: Customizing the System Appearance in Windows 11
  • Title: Configuring & Optimizing a System in Windows 11
  • Title: Exploring the Accessibility Tools in Windows 11
  • Title: Managing User Accounts in Windows 11
  • Title: Windows 11 Winter 2023 Update
Title Set: Excel 2019: Beginning Excel
  • Title: Excel 2019 for Windows: Getting Started
  • Title: Excel 2019 for Windows: Creating & Saving Workbooks
  • Title: Excel 2019 for Windows: Inserting & Manipulating Data
  • Title: Excel 2019 for Windows: Formatting Data
  • Title: Excel 2019 for Windows: Illustrating Documents
  • Title: Excel 2019 for Windows: Using Basic Formulas
  • Title: Excel 2019 for Windows: Sharing & Collaborating on a Document
Title Set: Excel 2019: Intermediate Excel Level 1
  • Title: Excel 2019 for Windows: Custom & Conditional Formatting
  • Title: Excel 2019 for Windows: Finding & Grouping Data
  • Title: Excel 2019 for Windows: Sorting & Filtering Data
  • Title: Excel 2019 for Windows: Referencing Data
  • Title: Excel 2019 for Windows: Forecasting & Solving Problems
  • Title: Excel 2019 for Windows: Creating Charts & Graphics
Title Set: Excel 2019: Intermediate Excel Level 2
  • Title: Excel 2019 for Windows: Working with Different Chart Styles
  • Title: Excel 2019 for Windows: Working with Excel Tables
  • Title: Excel 2019 for Windows: Inserting PivotTables
  • Title: Excel 2019 for Windows: Working with Data in PivotTables
  • Title: Excel 2019 for Windows: Using Conditional Formulas
  • Title: Excel 2019 for Windows: Finding & Analyzing Information with Formulas
Title Set: Excel 2019: Intermediate Excel Level 3
  • Title: Excel 2019 for Windows: Configuring Options & Settings
  • Title: Managing Data in Excel 2019 for Windows
  • Title: Getting to Know Macros in Excel 2019 for Windows
  • Title: Creating & Editing Macros in Excel 2019 for Windows
  • Title: Working with Macros in Excel 2019 for Windows
Title Set: Outlook 2019: Beginning Outlook
  • Title: Outlook 2019 (Windows): Setting Up
  • Title: Outlook 2019 (Windows): Sending & Receiving Email
  • Title: Outlook 2019 (Windows): Illustrating Email
  • Title: Outlook 2019 (Windows): Contact Tools
  • Title: Outlook 2019 (Windows): Calendar Tools
Title Set: Outlook 2019: Intermediate Outlook Level 1
  • Title: Outlook 2019 (Windows): Formatting Email Text
  • Title: Outlook 2019 (Windows): Designing & Shaping Email
  • Title: Outlook 2019 (Windows): Proofing Email
  • Title: Outlook 2019 (Windows): Tagging, Sorting & Filtering Email
Title Set: Outlook 2019: Intermediate Outlook Level 2
  • Title: Outlook 2019 (Windows): Organizing Emails
  • Title: Outlook 2019 (Windows): Optimizing Workflows
  • Title: Outlook 2019: Configuring the Client
Title Set: Word 2019: Beginning Word
  • Title: Word 2019 (Windows): Opening & Setting Up
  • Title: Word 2019 (Windows): Creating, Opening & Saving Documents
  • Title: Word 2019 (Windows): Editing documents
  • Title: Word 2019 (Windows): Formatting Documents
  • Title: Word 2019 (Windows): Using Find & Replace Tools
  • Title: Word 2019 (Windows): Sharing & Collaborating on a Document
Title Set: Word 2019: Intermediate Word Level 1
  • Title: Word 2019 (Windows): Structuring Documents
  • Title: Word 2019 (Windows): Shaping Documents
  • Title: Word 2019 (Windows): Illustrating Documents
  • Title: Word 2019 (Windows): Creating Graphics & Diagrams
  • Title: Word 2019 (Windows): Adding Data & Calculations
Title Set: Word 2019: Intermediate Word Level 2
  • Title: Word 2019 (Windows): Using Table Tools
  • Title: Word 2019 (Windows): Using Research Tools
  • Title: Word 2019 (Windows): Creating Forms
  • Title: Word 2019 (Windows): Creating Bulk Mailings
  • Title: Word 2019 (Windows): Configuring the Application
Title Set: PowerPoint 2019: Beginning PowerPoint
  • Title: PowerPoint 2019 (Windows): Getting Started
  • Title: PowerPoint 2019 (Windows): Creating Presentations
  • Title: PowerPoint 2019 (Windows): Saving Presentations
  • Title: PowerPoint 2019 (Windows): Inserting & Manipulating Text
  • Title: PowerPoint 2019 (Windows): Formatting Presentations
  • Title: PowerPoint 2019 (Windows): Enhancing Presentation Designs
PowerPoint 2019: Intermediate PowerPoint Level 1
  • Title: PowerPoint 2019 (Windows): Using Multimedia in Presentations
  • Title: PowerPoint 2019 (Windows): Organizing Presentations Assets
  • Title: PowerPoint 2019 (Windows): Adding Data to Presentations
  • Title: PowerPoint 2019 (Windows): Creating Graphics & Diagrams
  • Title: PowerPoint 2019 (Windows): Using Multimedia in Presentations
  • Title: PowerPoint 2019 (Windows): Adding Data to Presentations
  • Title: PowerPoint 2019 (Windows): Creating Graphics & Diagrams
  • Title: PowerPoint 2019 (Windows): Organizing Presentations Assets
PowerPoint 2019: Intermediate PowerPoint Level 2
  • Title: PowerPoint 2019 (Windows): Sharing & Collaborating on a Presentation
  • Title: PowerPoint 2019 (Windows): Adding animations
  • Title: PowerPoint 2019 (Windows): Preparing & Delivering Slideshows
  • Title: PowerPoint 2019 (Windows): Configuring PowerPoint
Title Set: Project 2019: Beginning Project
  • Title: Project 2019: Opening & Navigating the Application
  • Title: Project 2019: Setting Up Projects
  • Title: Project 2019: Saving & Exporting Projects
Title Set: Project 2019: Intermediate Project Level 1
  • Title: Project 2019: Creating & Organizing Tasks.
  • Title: Project 2019: Managing Tasks
  • Title: Project 2019: Using & Formatting Gantt Charts
  • Title: Project 2019: Tracking Projects
  • Title: Project 2019: Illustrating Projects
Title Set: Project 2019: Intermediate Project Level 2
  • Title: Project 2019: Managing Project Resources & Reports
  • Title: Project 2019: Visualizing Data in Charts & Tables
  • Title: Project 2019: Using the application with Office 365
  • Title: Project 2019: Configuring Project
Title Set: Access 2019
  • Title: Access 2019: Working with Databases
  • Title: Access 2019: Saving, Printing & Exporting Databases
  • Title: Access 2019: Tables, Fields & Entries
  • Title: Access 2019: Inserting, Importing & Formatting Data
  • Title: Access 2019: Access 2019: Finding & Organizing Data
  • Title: Access 2019: Creating Forms & Queries
  • Title: Access 2019: Customizing Forms
  • Title: Access 2019: Using the Report & Analysis Tools
  • Title: Access 2019: Inserting, Importing & Formatting Data
  • Title: Access 2019: Finding & Organizing Data
  • Title: Access 2019: Creating Forms & Queries
  • Title: Access 2019: Customizing Forms
  • Title: Access 2019: Using the Report & Analysis Tools
  • Title: Access 2019: Working with Databases
  • Title: Access 2019: Saving, Printing & Exporting Databases
  • Title: Access 2019: Tables, Fields & Entries
Title Set: Visio Professional 2019 Level 1
  • Title: Visio Professional 2019: Exploring the interface
  • Title: Visio Professional 2019: Saving & formatting documents
  • Title: Visio Professional 2019: Inserting & Formatting Text
  • Title: Visio Professional 2019: Using & Formating Shapes
Title Set: Visio Professional 2019 Level 2
  • Title: Visio Professional 2019: illustrating & Enhancing Documents
  • Title: Visio Professional 2019: Analyzing your data
  • Title: Visio Professional 2019: Creating Flowcharts, Maps & Plans
  • Title: Visio Professional 2019: Sharing & Collaborating on a Document
Title Set: Gmail 2023
  • Title: Getting started in Gmail 2023
  • Title: Sending & receiving emails in Gmail 2023
  • Title: Formatting emails in Gmail 2023
  • Title: Organizing emails in Gmail 2023
  • Title: Finding emails in Gmail 2023
  • Title: Using the Contact tools in Gmail 2023
  • Title: Using the Calendar in Gmail 2023
  • Title: Managing & configuring the Calendar in Gmail 2023
  • Title: Using applications & Add-ons in Gmail 2023
  • Title: Customizing Gmail & managing accounts in Gmail 2023
Title Set: Gmail 2021
  • Title: Signing in & Setting Up in Gmail 2021
  • Title: Sending & Receiving Email in Gmail 2021
  • Title: Formatting Emails in Gmail 2021
  • Title: Organizing Emails in Gmail 2021
  • Title: Finding Emails in Gmail 2021
  • Title: Using the Contact Tools in Gmail 2021
  • Title: Using the Calendar in Gmail 2021
  • Title: Managing & Configuring your Calendar in Gmail 2021
  • Title: Using Tasks, Add-ons & Chat in Gmail 2021
  • Title: Customizing Gmail & Managing Accounts in Gmail 2021
Title Set: Google Chat 2023
  • Title: Getting started in Google Chat 2023 for web
  • Title: Diving deeper into Google Chat 2023 for web
  • Title: Using Google Chat 2023 for Android
  • Title: Using Google Chat 2023 for iOS
Title Set: Google Chat
  • Title: Getting Started with Google Chat 2021
  • Title: Using & Customizing Google Chat 2021
  • Title: Using Google Chat 2021 for iOS
  • Title: Using Google Chat 2021 for Android
Title Set: Google Drive 2023
  • Title: Getting started in Google Drive 2023
  • Title: Finding & organizing files in Google Drive 2023
  • Title: Sharing & collaborating in Google Drive 2023
  • Title: Managing storage & customizing features in Google Drive 2023
Title Set: Gmail Web
  • Title: The New Gmail: Signing in & Setting Up
  • Title: The New Gmail: Sending & Receiving Emails
  • Title: The New Gmail: Formatting Emails
  • Title: The New Gmail: Organizing Emails
  • Title: The New Gmail: Using the Contact Tools
  • Title: The New Gmail: Using the Calendar Tools
  • Title: The New Gmail: Customizing Gmail
Title Set: Google Drive
  • Title: The New Gmail: Navigating, Storing & Creating Documents in Google Drive 2020
  • Title: Finding & Organizing Documents in Google Drive 2020
  • Title: Sharing & Collaborating on Files in Google Drive 2020
  • Title: Managing Files Storage & Settings in Google Drive 2020
Title Set: Google Docs 2022
  • Title: Getting started in Google Docs 2022
  • Title: Editing document text in Docs 2022
  • Title: Formatting text in Google Docs 2022
  • Title: Structuring your document in Google Docs 2022
  • Title: Using images & drawings in Google Docs 2022
  • Title: Using tables & charts in Docs 2022
  • Title: Using review & reference tools in Docs 2022
Title Set: Google Sheets 2022
  • Title: Getting started in Google Sheets 2022
  • Title: Creating & managing sheets in Google Sheets 2022
  • Title: Inserting & managing data in Google Sheets 2022
  • Title: Formatting data in Google Sheets 2022
  • Title: Enhancing documents in Google Sheets 2022
  • Title: Collaborating on a document in Google Sheets 2022
  • Title: Finding & filtering data in Sheets 2022
Title Set: Google Team Drives
  • Title: Google Team Drives: Organizing Documents
  • Title: Google Team Drives: Using the Storage Tools
Title Set: Google Drawings
  • Title: Google Drawings: Creating & Sharing Drawings
  • Title: Google Drawings: Using Drawing Tools
  • Title: Google Drawings: Adding Text to Drawings
Title Set: Google Keep
  • Title: Google Keep: Google Keep on the Web
  • Title: Google Keep for Android
Title Set: Google Sites
  • Title: Google Sites for Web: Creating Sites
  • Title: Google Sites for Web: Creating Site Content
  • Title: Google Sites for Web: Integrating & Embedding Web Content in Sites
  • Title: Google Sites for Web: Sharing & Publishing Sites
Title Set: Google Meet
  • Title: Accessing & creating meetings in Google Meet for Web
  • Title: Using & managing meetings in Google Meet for Web
  • Title: Using Google Meet for Android
  • Title: Using Google Meet for iOS
Title Set: Google Forms
  • Title: Google Forms: Creating Forms
  • Title: Google Forms: Sharing & Completing Forms
  • Title: Google Forms: Viewing & Analyzing Results
Title Set: Google Slides 2022
  • Title: Getting started in Google Slides 2022
  • Title: Creating Presentations in Google Slides 2022
  • Title: Formatting Presentations in Google Slides 2022
  • Title: Illustrating Presentations in Google Slides 2022
  • Title: Enhancing your presentations in Google Slides 2022
  • Title: Collaborating & Sharing Presentations in Google Slides 2022
  • Title: Presenting Slideshows in Google Slides 2022
Title Set: Google App Maker
  • Title: Google App Maker: Getting to Know the Application
  • Title: Google App Maker: Structuring your data model
  • Title: Google App Maker: Building your App
  • Title: Google App Maker: Using your application
Title Set: Google Workspace Spring 2022 Updates
  • Title: Google Workspace Spring 2022 Updates
Title Set: Google Workspace Summer 2021 Updates
  • Title: Google Workspace: Google Workspace Summer 2021 Updates
Title Set: Google Photos
  • Title: Google Photos: Sign-in & Navigation
  • Title: Google Photos: Uploading & Editing Photos
  • Title: Google Photos: Creating Albums & Slideshows
  • Title: Google Photos: Google Photos for Android
  • Title: Google Photos for iOS
Title Set: Google Analytics
  • Title: Creating & Managing Properties in Google Analytics
  • Title: Creating & Managing Properties in Google Analytics
  • Title: Using Explorations & Reports in Google Analytics
Title Set: IT Security for End Users
  • Title: IT Security for End Users: IT Security Fundamentals
  • Title: IT Security for End Users: Using Corporate Devices Securely
  • Title: IT Security for End Users: Secure Corporate Communications and Networking
  • Title: Security Risks: Key Risk Terms & Concepts
  • Title: Security Risks: Performing Security Risk Assessments
  • Title: Security Risks: Planning for Security Risk Management
  • Title: Security Risks: Performing Security Risk Identification
  • Title: Mitigating Security Risks: Managing Network & Infrastructure Security Risks
  • Title: Mitigating Security Risks: Managing Physical Security Risks
  • Title: Mitigating Security Risks: Managing Social Engineering Risks
  • Title: Mitigating Security Risks: Managing the Incidents
  • Title: Mitigating Security Risks: Managing Security in a Hybrid Workplace
Security Essentials for Decision-makers and Leaders
  • Title: Mitigating Security Risks: Information Security Governance
  • Title: Mitigating Security Risks: Maintaining a Secure Workplace
  • Title: Mitigating Security Risks: Maintaining Business Continuity
Smartsheet
  • Title: Smartsheet: Signing in & Setting Up
  • Title: Smartsheet: Creating Projects
  • Title: Smartsheet: Creating & Managing Tasks
  • Title: Smartsheet: Tracking Projects
  • Title: Smartsheet: Using the Collaboration Tools

Professional Growth: Leadership Skills, Management Skills Communication Skills, etc.

Title Set: Anger Management in the Workplace
  • Title: The Essentials for Anger Management
Title Set: Achieving Emotional Intelligence
  • Title: Navigating Your Own Emotions
  • Title: Navigating Other Peoples Emotions
  • Title: Navigating the Workplace with Emotional Intelligence
  • Title: Building Up Your Emotional Intelligence
Title Set: Working with Difficult People
  • Title: Difficult People: Why They Act That Way and How to Deal with Them
  • Title: Difficult People: Cant Change Them, so Change Yourself
  • Title: Difficult People: Strategies to Keep Everyone Working Together
Title Set: Time Management
  • Title: Aligning Goals and Priorities to Manage Time
  • Title: Make the Time You Need: Get Organized
  • Title: The Art of Staying Focused
Title Set: Improving Your Personal Productivity
  • Title: Avoid Procrastination by Getting Organized Instead
  • Title: Maximize Your Productivity by Managing Time and Tasks
  • Title: Achieve Productivity in Your Personal Life
Title Set: Skills for Communication Success
  • Title: The Art and Science of Communication
  • Title: Making an Impact with Non-verbal Communication
  • Title: Trust Building through Effective Communication
  • Title: Choosing the Right Interpersonal Communication Method to Make Your Point
  • Title: Become a Great Listener
  • Title: Do We Have a Failure to Communicate?
  • Title: Communicating with Confidence
Title Set: Communicate with Diplomacy and Tact
  • Title: Acting with Diplomacy and Tact
  • Title: Navigating Challenging Situations with Diplomacy and Tact
Title Set: Developing Your Listening Skills
  • Title: Listening Even When Its Difficult to Listen
  • Title: Using Active Listening in Workplace Situations
Title Set: Communicating with Senior Executives
  • Title: Capturing the Attention of Senior Executives
Title Set: Cross Cultural Communication
  • Title: How Culture Impacts Communication
  • Title: Using Communication Strategies to Bridge Cultural Divides
Title Set: Effective Business Writing
  • Title: Audience and Purpose in Business Writing
  • Title: Clarity and Conciseness in Business Writing
  • Title: Editing and Proofreading Business Documents
Title Set: Practical Grammar for Business Writing
  • Title: Using the Parts of Speech
  • Title: Getting the Details Right: Spelling Basics
  • Title: Abbreviating, Capitalizing, and Using Numbers
  • Title: Using Punctuation Marks
  • Title: Creating Well-constructed Sentences
  • Title: Troublesome Words and Phrases: Common Usage Mistakes in Writing
Title Set: Using E-mail Effectively in the Workplace
  • Title: Writing Effective E-mails and Instant Messages
  • Title: Sending E-mails to the Right People
  • Title: Organizing Your E-mail
Title Set: First Time Manager Essentials
  • Title: The Reality of Being a First-time Manager
  • Title: Facing Challenges as a First-time Manager
Title Set: Leveraging Key Management Techniques
  • Title: Effectively Directing and Delegating as a Manager
  • Title: Managing Employee Development
  • Title: Facing the Management Challenges of Difficult Behavior and Diverse Teams
  • Title: Being a Fair and Caring Manager
Title Set: Operations Management: Efficiency of Production
  • Title: Operations Management Functions and Strategies
  • Title: Strategic Product and Service Management
  • Title: Supply Chain Management Basics: Cutting Costs and Optimizing Delivery
  • Title: Inventory Management: Aligning Inventory with Production and Demand
  • Title: Optimizing Operations Using Demand Forecasting and Capacity Management
Title Set: Managing in Difficult Times
  • Title: Being an Effective Manager When Times Are Tough
  • Title: Managing Motivation during Organizational Change
  • Title: How to Manage Difficult Conversations
Title Set: Running Effective Business Meetings
  • Title: Planning Meetings Fit for Purpose
  • Title: Running Meetings in Better Directions
Title Set: Making the Most of Your Presentations
  • Title: Planning an Effective Presentation
  • Title: Building Your Presentation
  • Title: Ensuring Successful Presentation Delivery
Title Set: Senior Professional in Human Resources Level 1
  • Title: Senior Professional in Human Resources: Introduction to SPHR
  • Title: Senior Professional in Human Resources: Employment Legislation
  • Title: Senior Professional in Human Resources: Business Planning
  • Title: Senior Professional in Human Resources: Strategic Management
  • Title: Senior Professional in Human Resources: Business Management
  • Title: Senior Professional in Human Resources: Business Leadership
  • Title: Senior Professional in Human Resources: HR Organization
  • Title: Senior Professional in Human Resources: HR Tools and Processes
Title Set: Senior Professional in Human Resources Level 2
  • Title: Senior Professional in Human Resources: Talent Planning
  • Title: Senior Professional in Human Resources: Managing within the Law
  • Title: Senior Professional in Human Resources: Talent Sourcing
  • Title: Senior Professional in Human Resources: Talent Acquisition
  • Title: Senior Professional in Human Resources: Employee Management
  • Title: Senior Professional in Human Resources: Organizational Development
  • Title: Senior Professional in Human Resources: Performance Management
  • Title: Senior Professional in Human Resources: Learning Management
Title Set: Senior Professional in Human Resources Level 3
  • Title: Senior Professional in Human Resources: Job Architecture
  • Title: Senior Professional in Human Resources: Compensation Management
  • Title: Senior Professional in Human Resources: Benefits Management
  • Title: Senior Professional in Human Resources: Human Relations
  • Title: Senior Professional in Human Resources: Employee Engagement
  • Title: Senior Professional in Human Resources: Labor Relations
  • Title: Senior Professional in Human Resources: Safety and Health
  • Title: Senior Professional in Human Resources: Risk Management
  • Title: Senior Professional in Human Resources: SPHR Exam Summary
Title Set: Working Remotely
  • Title: Facing Virtual Team Challenges
  • Title: Contributing as a Virtual Team Member
  • Title: Exploring Virtual Collaboration
  • Title: Establishing Effective Virtual Teams
  • Title: Business Continuity Programs
  • Title: Navigating Challenging Situations with Diplomacy and Tact
  • Title: Forging Ahead with Perseverance and Resilience
  • Title: Organizations Change So Get Ready
  • Title: The Art of Staying Focused
Title Set: Post-pandemic Workplace
  • Title: Leading in the Post-pandemic Workplace
  • Title: Navigating the Post-pandemic Workplace
Title Set: Managing Conflict in the Workplace
  • Title: Confronting Workplace Conflict
  • Title: Resolving Workplace Conflict
Title Set: Harassment Prevention
  • Title: Harassment Prevention for US Employees – Workplace
Title Set: Developing Effective Negotiation Skills
  • Title: The First Steps in Negotiating
  • Title: Negotiating the Best Solution
Title Set: Polishing Your Professional Edge
  • Title: Becoming an Accountable Professional
  • Title: Becoming Your Own Best Boss
  • Title: Becoming More Professional through Business Etiquette
  • Title: Developing a Personal Accountability Framework
Title Set: 360 Degree Relationships
  • Title: Cultivating Relationships with Your Peers
  • Title: Building Your Professional Network
  • Title: Building Rapport with Your Boss
Title Set: The Art of Feedback
  • Title: Polishing Your Feedback Skills
  • Title: Gaining a Positive Perspective on Feedback
Title Set: Essentials of Customer Service
  • Title: Rapport Building in Customer Service
  • Title: Providing On-site Customer Service
  • Title: Providing Telephone Customer Service
  • Title: Providing Effective Internal Customer Service
  • Title: Facing Confrontation in Customer Service
  • Title: Designing a Customer Service Strategy
Title Set: Customer Service Skills
  • Title: Interacting with Customers
  • Title: Communicating Effectively with Customers
  • Title: Controlling Conflict, Stress, and Time in a Customer Service Environment
  • Title: Dealing with Customer Service Incidents and Complaints
  • Title: Polishing Your Skills for Excellent Customer Service
Title Set: Delivering Outstanding Customer Service
  • Title: Customer Service: Adapting to Your Customers Cues
  • Title: Customer Service: Interpreting Customers Service Priorities
  • Title: Customer Service: Discovering Customer Needs
  • Title: Customer Service: Fostering a Service Mindset
  • Title: Customer Service: Engaging with Customers
  • Title: Customer Service: Generating Effective Solutions
  • Title: Customer Service: Becoming a Chat Agent Star
  • Title: Customer Service: Strengthening Your Service Skills
Title Set: Accounting Basics
  • Title: Key Accounting Concepts and Principles
  • Title: Recording, Posting, and Balancing the Books
  • Title: Preparing Financial Statements and Closing Accounts
  • Title: Accounting for Stock Transactions
Title Set: Accounting for Non-Financial Professionals
  • Title: Basic Accounting Concepts for Non-financial Professionals
  • Title: Basic Budgeting for Non-financial Professionals
  • Title: Comprehending Financials: A Guide to Financial Statements
  • Title: Financial Statement Analysis for Non-financial Professionals
Title Set: Recruiting, On-Boarding and Retention Strategies
  • Title: Hitting the Recruitment Bulls-eye
  • Title: Applicant Screening: The First Step in Hiring the Best
  • Title: Ensuring Onboarding Success
  • Title: Conducting an Effective Hiring Interview
  • Title: Positive Atmosphere: Establishing an Engaged Workforce
  • Title: Positive Atmosphere: Establishing a Positive Work Environment
  • Title: Positive Atmosphere: How Organizational Learning Drives Positive Change
Title Set: Transformational HR and Talent Management
  • Title: Planning for Skills Needs and Managing Performance
  • Title: Building Career Development Programs and Succession Planning
  • Title: Implementing Transformational HR
  • Title: Individual Behavior in Organizations
Title Set: Essentials of Leadership
  • Title: Navigating Your Team through Strategic Change
  • Title: Business Execution: How Things Get Done
  • Title: Leading an Innovation Culture to Future-proof Your Organization
  • Title: Synchronize Goals to Optimize Your Team
  • Title: Planning Your Growth as a Leader
Title Set: Improving Leadership Skills
  • Title: Leading by Motivating
  • Title: Sharing a Vision
  • Title: Influencing through Positive Leadership
  • Title: Developing Emotional Intelligence
  • Title: Learning from Failure
  • Title: Developing Your Business Acumen
  • Title: Gaining Insight through Organizational Awareness
  • Title: Leading through Inspiration
  • Title: Gauging Your Leadership Performance
Title Set: Leveraging Leadership Techniques
  • Title: Key Elements of Business Execution
  • Title: Building Innovation Cultures and Leaders
  • Title: Leading Your Team through Change
  • Title: Building a Leadership Development Plan
  • Title: Aligning Unit Goals and Imperatives
Title Set: Leveraging Team Leadership Skills
  • Title: Building the Foundation for an Effective Team
  • Title: Developing a Successful Team
  • Title: Encouraging Team Communication and Collaboration
  • Title: Developing a Team of Creative Gurus
  • Title: Handling Team Conflict
  • Title: Leading a Cross-functional Team
  • Title: Leading in a Hybrid Workplace
Title Set: Leading Virtual Teams
  • Title: Establishing Effective Virtual Teams
  • Title: Facing Virtual Team Challenges
Title Set: Women in Leadership
  • Title: Women in Leadership: Moving Beyond Gender Roles as a Leader
  • Title: Women in Leadership: Mastering Key Leadership Competencies
  • Title: Women in Leadership: Building Your Infrastructure for Leadership
Title Set: MIT SMR Course on New Leader Transitions
  • Title: MIT SMR Course on New Leader Transitions
  • Title: MIT SMR Course on Influence and Persuasion
  • Title: Providing Feedback to Support Neurodiverse Employees, powered by MIT SMR
  • Title: Promoting a Diverse Leadership Culture, powered by MIT SMR
  • Title: How Organizational Change Disrupts Our Sense of Self, powered by MIT SMR
  • Title: Generating Sustainable Value From Social Media, powered by MIT SMR
Title Set: Coaching to Drive Success
  • Title: Coaching Techniques That Inspire Coaches to Action
  • Title: Keeping Your Coaches Committed and Accountable
Title Set: Managing Employee Performance
  • Title: Keeping Top Performers Challenged
  • Title: Planning an Effective Performance Appraisal
  • Title: Creating a Plan for Performance Management
  • Title: Detecting and Dealing with Performance Problems
  • Title: Boosting Performance with the Employee Appraisal Process
  • Title: Engaging and Challenging Your Top Performers
Title Set: Difficult Conversations
  • Title: Making Difficult Conversations Meaningful
Title Set: Performance Management
  • Title: Performance Engineering Nuts & Bolts: Evaluating Performance
Title Set: Competitive Marketing Strategies
  • Title: Marketing: The Process and Functions that Build Customer Relationships
  • Title: Creating Brands through People and Planning
  • Title: The Four Ps: Essential Factors in Marketing
  • Title: Building Trust: Ethics and the Marketing Mix
  • Title: Applying Competitive Advantage to Marketing Strategies
Title Set: Understanding Lean Production
  • Title: Using Lean to Perfect Organizational Processes
  • Title: Using Lean to Improve Flow and Pull
  • Title: Using Lean to Reduce Waste and Streamline Value Flow
  • Title: Applying Value Stream Mapping in Lean Business
Title Set: Business Ethics
  • Title: Developing Your Business Ethics
Title Set: Navigating Through Organizational Change
  • Title: Organizations Change So Get Ready
  • Title: Redefining Yourself after Organizational Change
Title Set: Diversity on the Job
  • Title: Bridging the Diversity Gap
  • Title: Your Role in Workplace Diversity
  • Title: Problem Solving and Decision-Making Strategies
  • Title: Problem Solving: Generating Solutions
  • Title: Problem Solving: Choosing and Implementing the Right Solution
Title Set: Facing Problems and Making Decisions
  • Title: Getting to the Root of a Problem
  • Title: Defining Alternative Solutions to a Problem
  • Title: Choosing and Using the Best Solution
  • Title: Developing Character for Decisiveness
  • Title: Overcoming the Barriers to Decisiveness
Title Set: Developing Your Critical Thinking Skills
  • Title: Confronting Your Assumptions
  • Title: Investigating Arguments
  • Title: Reaching Sound Conclusions
Title Set: Thinking Strategically and Managing Risk
  • Title: Thinking Strategically as a Manager
  • Title: Using Strategic Thinking to Consider the Big Picture
  • Title: Identifying Risks in Your Organization
  • Title: Assessing Your Organizations Risks
  • Title: Responding Effectively to Risks
Title Set: Building and Maintaining Trust
  • Title: The Building Blocks of Building Trust
Title Set: Public Speaking Strategies
  • Title: Writing and Preparing an Effective Speech
  • Title: Conquering the Challenges of Public Speaking
Title Set: Creativity in the Workplace
  • Title: Unleashing Personal and Team Creativity
  • Title: Verifying and Building on Creative Ideas
Title Set: Performance Under Pressure
  • Title: Managing Pressure and Stress to Optimize Your Performance
  • Title: Strength under Pressure: Building Perseverance and Resilience
Title Set: Perseverance at Work
  • Title: Forging Ahead with Perseverance and Resilience
  • Title: Reaching Goals Using Perseverance and Resilience
Title Set: Sales Foundations
  • Title: Prospecting: Panning for Sales Gold
  • Title: The Discovery Meeting: Starting Off on the Right Foot
  • Title: The Value Proposition: Getting Your Pitch Right
  • Title: Turning Objection into Opportunity during a Sales Call
  • Title: Negotiating Well and Going for the Close
Title Set: Business Sustainability
  • Title: The Effects of Environmental Change on Business
  • Title: Weighing Risks and Opportunities of Implementing Sustainability Initiatives
  • Title: Building a Strategic Commitment to Sustainability
Title Set: Optimizing Performance On a Team
  • Title: Being an Effective Team Member
  • Title: Strategies for Building a Cohesive Team
  • Title: Effective Team Communication
  • Title: Establishing Team Goals and Responsibilities, and Using Feedback Effectively
Title Set: HIPAA (US Edition)
  • Title: HIPAA Privacy Essentials
  • Title: HIPAA - Privacy Rule for Covered Entities
  • Title: HIPAA – Privacy Rule for Business Associates
  • Title: HIPAA - Security Rule for Business Associates
  • Title: HIPAA - Security Rule for Covered Entities
  • Title: HIPAA for Non-Medical Employers
Title Set: Measuring Outcomes and Using KPIs
  • Title: Measuring Outcomes and Using KPIs