SkillSets Online

General Employee Courses - Professional Development Training

IT Security for End Users

Title: IT Security for End Users: IT Security Fundamentals
Title: IT Security for End Users: Using Corporate Devices Securely
Title: IT Security for End Users: Secure Corporate Communications and Networking
Title: Security Risks: Key Risk Terms & Concepts
Title: Security Risks: Performing Security Risk Assessments
Title: Security Risks: Planning for Security Risk Management
Title: Security Risks: Performing Security Risk Identification
Title: Mitigating Security Risks: Managing Network & Infrastructure Security Risks
Title: Mitigating Security Risks: Managing Physical Security Risks
Title: Mitigating Security Risks: Managing Social Engineering Risks
Title: Mitigating Security Risks: Managing the Incidents
Title: Mitigating Security Risks: Managing Security in a Hybrid Workplace

IT Security - Security Essentials for Decision-makers and Leaders

Title: Mitigating Security Risks: Information Security Governance
Title: Mitigating Security Risks: Maintaining a Secure Workplace
Title: Mitigating Security Risks: Maintaining Business Continuity

Project Management - PMP Exam Prep (2021 Update) Level 1

Title: PMP Exam Prep (2021 Update): Exploring Project Management, Then and Now
Title: PMP Exam Prep (2021 Update): Selecting a Project Management Approach
Title: PMP Exam Prep (2021 Update): Communicating Effectively
Title: PMP Exam Prep (2021 Update): Defining and Identifying Project Risk
Title: PMP Exam Prep (2021 Update): Performing Risk Analysis
Title: PMP Exam Prep (2021 Update): Managing Project Risks
Title: PMP Exam Prep (2021 Update): Engaging Stakeholders

Project Management - PMP Exam Prep (2021 Update) Level 2

Title: PMP Exam Prep (2021 Update): Planning and Managing the Project Budget
Title: PMP Exam Prep (2021 Update): Managing the Project Resources
Title: PMP Exam Prep (2021 Update): Planning the Project Schedule
Title: PMP Exam Prep (2021 Update): Performing a Critical Path Analysis
Title: PMP Exam Prep (2021 Update): Managing the Project Schedule
Title: PMP Exam Prep (2021 Update): Managing Project Risks
Title: PMP Exam Prep (2021 Update): Delivering Project Quality

Project Management - PMP Exam Prep (2021 Update) Level 3

Title: PMP Exam Prep (2021 Update): Managing the Project Scope
Title: PMP Exam Prep (2021 Update): Implementing a Procurement Strategy
Title: PMP Exam Prep (2021 Update): Integrating Project Activities and Changes
Title: PMP Exam Prep (2021 Update): Maintaining Project Artifacts and Knowledge
Title: PMP Exam Prep (2021 Update): Building and Training the Project Team
Title: PMP Exam Prep (2021 Update): Leading the Team
Title: PMP Exam Prep (2021 Update): Engaging Team Menmbers and Stakeholders

Project Management - PMP Exam Prep (2021 Update) Level 4

Title: PMP Exam Prep (2021 Update): Supporting Agile Team Performance
Title: PMP Exam Prep (2021 Update): Understanding Agile Fundamentals
Title: PMP Exam Prep (2021 Update): Communicating and Engaging Teams and Stakeholders
Title: PMP Exam Prep (2021 Update): Prioritizing and Delivering Value
Title: PMP Exam Prep (2021 Update): Estimating Agile Project Work
Title: PMP Exam Prep (2021 Update): Deep Dive into the Project Scope
Title: PMP Exam Prep (2021 Update): Deep Dive into the Project Schedule

Project Management - PMP Exam Prep (2021 Update) Level 5

Title: PMP Exam Prep (2021 Update): Deep Dive into Project Costs and Estimates
Title: PMP Exam Prep (2021 Update): Deep Dive into Project Quality
Title: PMP Exam Prep (2021 Update): Deep Dive into Project Procurement
Title: PMP Exam Prep (2021 Update): Deep Dive into Project Risk
Title: PMP Exam Prep (2021 Update): Planning and Managing Project Compliance
Title: PMP Exam Prep (2021 Update): Assessing the Business Environment and Changes
Title: PMP Exam Prep (2021 Update): Delivering Project Benefits and Value

Project Management -PMI Agile Certified Practicioner (PMI-ACP)

Title: Agile Principles and Methodologies
Title: Agile Project Planning
Title: Agile Project Scheduling and Monitoring
Title: Agile Stakeholder Engagement and Team Development
Title: Agile Key Exam Concepts
Title: TestPrep PMI Agile Certified Practitioner

Windows 11

Title: Getting Started in Windows 11
Title: Accessing and managing files in Windows 11
Title: Organizing & searching for files in Windows 11
Title: Using the Universal Apps in Windows 11
Title: Managing Programs & File Types in Windows 11

Microsoft -Transitioning to Office 365

Title: Transitioning to Office 365

Microsoft Teams 2022

Title: Getting started in Teams 2022
Title: Managing teams & channels in Teams 2022
Title: Using messaging & call tools in Teams 2022
Title: Finding & organizing files in Teams 2022
Title: Creating & managing meetings in Teams 2022
Title: Formatting messages in Teams 2022
Title: Working with Tabs & Apps in Teams 2022

Microsoft Office 365 Teams

Title: Microsoft Teams: Exploring and setting up Microsoft Teams
Title: Microsoft Teams: Creating and managing teams & channels
Title: Microsoft Teams: Formatting, illustrating and reacting to messages
Title: Microsoft Teams: Using Private Messaging & Calls tools
Title: Microsoft Teams: Creating, Joining and Managing Meetings
Title: Microsoft Teams: Creating, Finding & Organizing Files
Title: Microsoft Teams: Working with Tabs & Apps

Microsoft Office 365 Delve

Title: Delve for Office 365: Signing in & Setting Up
Title: Delve for Office 365: Finding & Sharing Information
Title: Microsoft Office 365 Delve: Using Boards to Organize Documents
Title: Delve: Working with Blogs

Microsoft Office 365 Stream

Title: Microsoft Office 365 Stream: Finding and Watching Videos
Title: Microsoft Office 365 Stream: Publishing Videos & Using Channels

Microsoft Office 365 Yammer

Title: Yammer: Navigating in Yammer and using the inbox
Title: Yammer: Posting, reacting & managing messages on the feed
Title: Yammer: Creating, joining & managing a community
Title: Yammer: Working more efficiently & managing Networks

Microsoft Office 365 Planner

Title: Microsoft Office 365 Planner: Signing in & Setting Up
Title: Microsoft Office 365 Planner: Planning Projects
Title: Microsoft Office 365 Planner: Managing Tasks
Title: Microsoft Office 365 Planner: Sharing Information

Microsoft Office 365: Forms

Title: Microsoft Office 365 Forms: Creating Forms
Title: Microsoft Office 365 Forms: Sharing & Completing Forms
Title: Microsoft Office 365 Forms: Viewing & Analyzing Results

Microsoft Office 365: Flow

Title: Microsoft Flow: Creating Flows

Microsoft Office - Microsoft PowerApps

Title: Microsoft PowerApps: Getting to know the platform
Title: Microsoft PowerApps: Creating & Saving Apps
Title: Microsoft PowerApps: Building your App
Title: Microsoft PowerApps: Inserting Elements in an App
Title: Microsoft PowerApps: Sharing & Collaborating on an App

Microsoft Office 365 SharePoint Online

Title: SharePoint Online: Signing in & Setting Up
Title: SharePoint Online: Working with Communication Sites
Title: SharePoint Online: Creating a Team Site
Title: SharePoint Online: Working with SharePoint Apps
Title: SharePoint Online: Working with Document Libraries
Title: SharePoint Online: Building Web Pages
Title: SharePoint Online: Illustrating Web Pages

Microsoft Office 365: OneNote Online

Title: OneNote Online: Formatting Notebooks
Title: OneNote Online: Creating & Opening Notes
Title: OneNote Online: Formatting & Illustrating Notes
Title: OneNote Online: Using Collaboration Tools

Microsoft Office 365: OneDrive for Business 2017

Title: OneDrive for Business 2017: Signing in & Setting Up
Title: OneDrive for Business 2017: Using the Storage Tools
Title: OneDrive for Business 2017: Organizing Files

Microsoft - Excel Office 365 for Windows Level 1

Title: Excel Office 365 (Windows): Getting Started
Title: Excel Office 365 (Windows): Creating & Saving Workbooks
Title: Excel Office 365 (Windows): Inserting & Manipulating Data
Title: Excel Office 365 (Windows): Formatting Data
Title: Excel Office 365 (Windows): Illustrating Documents
Title: Excel Office 365 (Windows): Basic Formulas
Title: Excel Office 365 (Windows): Sharing & Collaborating on a Document
Title: Excel Office 365 (Windows): Custom & Conditional Formatting
Excel Office 365: Setting your work preferences

Microsoft - Excel Office 365 for Windows Level 2

Title: Excel Office 365 (Windows): Finding & Grouping Data
Title: Excel Office 365 (Windows): Sorting & Filtering Data
Title: Excel Office 365 (Windows): Referencing Data
Title: Excel Office 365 (Windows): Forecasting & Solving Problems
Title: Excel Office 365 (Windows): Creating Charts & Graphics
Title: Excel Office 365 (Windows): Working with Different Chart Styles
Title: Excel Office 365 (Windows): Working with Excel Tables
Title: Excel Office 365 (Windows): Inserting PivotTables

Microsoft - Excel Office 365 for Windows Level 3

Title: Excel Office 365 (Windows): Working with Data in PivotTables
Title: Excel Office 365 (Windows): Using Conditional Formulas
Title: Excel Office 365 (Windows): Finding & Analyzing Information with Formulas
Title: Excel Office 365 (Windows): Configuring Options & Settings
Title: Excel Office 365 (Windows): Managing Data
Title: Excel Office 365 (Windows): Getting to Know Macros in Excel
Title: Excel Office 365 (Windows): Creating & Editing Macros
Title: Excel Office 365: Working with Macros in Excel
Title: Excel Office 365: Performing data calculations using formulas
Title: Excel Office 365: Printing spreadsheets
Title: Excel Office 365: Formatting cells and ranges
Title: Excel Office 365: Working with tables
Title: Excel Office 365: Adding & arranging data

Microsoft Office 365: PowerPoint Online

Title: PowerPoint Online: Opening & Navigating
Title: PowerPoint Online: Building Presentations
Title: PowerPoint Online: Saving & Printing Presentations
Title: PowerPoint Online: Formatting Presentations
Title: PowerPoint Online: Illustrating Presentations
Title: PowerPoint Online: Preparing & Delivering Slideshows

Microsoft PowerPoint Office 365 for Windows Level 1

Title: PowerPoint Office 365 (Windows): Getting Started
Title: PowerPoint Office 365 (Windows): Creating Presentations
Title: PowerPoint Office 365 (Windows): Saving Presentations
Title: PowerPoint Office 365 (Windows): Inserting & Manipulating Text
Title: PowerPoint Office 365 (Windows): Formatting Presentations
Title: PowerPoint Office 365 (windows): Enhancing Presentation Designs
Title: PowerPoint Office 365 (Windows): Using Multimedia in Presentations

Microsoft PowerPoint Office 365 for Windows Level 2

Title: PowerPoint Office 365 (Windows): Organizing Presentation Assets
Title: PowerPoint Office 365 (Windows): Adding Data to Presentations
Title: PowerPoint Office 365 (Windows): Creating Graphics & Diagrams
Title: PowerPoint Office 365 (Windows): Sharing & Collaborating on a Presentation
Title: PowerPoint Office 365 (Windows): Adding Animations
Title: PowerPoint Office 365 (Windows): Preparing & Delivering Slideshows
Title: PowerPoint Office 365 (Windows): Configuring PowerPoint

Office 365: Word Level 1

Title: Word 365: Getting started
Title: Word 365: Browsing documents
Title: Word 365: Inserting text in Word 365
Title: Word 365: Formatting text
Title: Word 365: Managing documents
Title: Word 365: Sharing documents
Title: Word 365: Finding and replacing
Title: Word 365: Proofing documents
Title: Word 365: Formatting documents
Title: Word 365: Shaping documents in Word 365

Office 365: Word Level 2

Title: Word 365: Inserting media files
Title: Word 365: Using tables
Title: Word 365: Adding text and graphic objects
Title: Word 365: Working with diagrams in Word 365
Title: Word 365: Using references
Title: Word 365: Managing sources
Title: Word 365: Creating mailings
Title: Word 365: Using fields, forms and macros
Title: Word 365: Using connected services
Title: Word 365: Setting your work preferences

Microsoft Office 365: Word Online

Title: Word Online: Formatting Text & Paragraphs
Title: Word Online: Opening & Navigating in Word Online
Title: Word Online: Editing Documents
Title: Word Online: Saving & Printing Documents
Title: Word Online: Formatting Documents

Microsoft Office 365: Intermediate Word Level 1

Title: Word Office 365 (Windows): Structuring Documents
Title: Word Office 365 (Windows): Shaping Documents
Title: Word Office 365 (Windows): Illustrating Documents
Title: Word Office 365 (Windows): Creating Graphics & Diagrams
Title: Word Office 365 (Windows): Adding Data & Calculations
Title: Word Office 365 (Windows): Using Table Tools

Microsoft Office 365: Intermediate Word Level 2

Title: Word Office 365 (Windows): Using Research Tools
Title: Word Office 365 (Windows): Creating Forms
Title: Word Office 365 (Windows): Creating Bulk Mailings
Title: Word Office 365 (Windows): Using the Publishing Tools
Title: Word Office 365 (Windows): Configuring the Application

Microsoft Project 2022

Title: Project 2022: Getting started
Title: Project 2022: Setting up Projects
Title: Project 2022: Creating and organizing tasks
Title: Project 2022: Managing tasks
Title: Project 2022: Tracking projects
Title: Project 2022: Managing resources
Title: Project 2022: Creating reports
Title: Project 2022: Illustrating reports
Title: Project 2022: Working with report tables and charts
Title: Project 2022: Using advanced and online tools
Title: Project 2022: Setting your work preferences in Project 2022
Title: Project 2022: Working with Gantt charts

Microsoft Excel 2019: Beginning Excel

Title: Excel 2019 for Windows: Getting Started
Title: Excel 2019 for Windows: Creating & Saving Workbooks
Title: Excel 2019 for Windows: Inserting & Manipulating Data
Title: Excel 2019 for Windows: Formatting Data
Title: Excel 2019 for Windows: Illustrating Documents
Title: Excel 2019 for Windows: Using Basic Formulas
Title: Excel 2019 for Windows: Sharing & Collaborating on a Document

Microsoft Excel 2019: Imtermediate Excel Level 1

Title: Excel 2019: Custom & Conditional Formatting
Title: Excel 2019: Finding & Grouping Data
Title: Excel 2019: Sorting & Filtering Data
Title: Excel 2019: Referencing Data
Title: Excel 2019: Forecasting & Solving Problems
Title: Excel 2019: Creating Charts & Graphics

Microsoft Excel 2019: Imtermediate Excel Level 2

Title: Excel 2019: Creating Charts & Graphics
Title: Excel 2019: Working with Different Chart Styles
Title: Excel 2019: Working with Excel Tables
Title: Excel 2019: Inserting PivotTables
Title: Excel 2019: Working with Different Chart Styles
Title: Excel 2019: Working with Excel Tables
Title: Excel 2019: Inserting PivotTables
Title: Excel 2019: Working with Data in PivotTables
Title: Excel 2019: Using Conditional Formulas
Title: Excel 2019: Finding & Analyzing Information with Formulas

Microsoft Excel 2019: Imtermediate Excel Level 3

Title: Excel 2019: Working with Data in PivotTables
Title: Excel 2019: Using Conditional Formulas
Title: Excel 2019: Finding & Analyzing Information with Formulas
Title: Excel 2019: Configuring Options & Settings
Title: Excel 2019: Managing Data
Title: Excel 2019: Getting to Know Macros in Excel
Title: Excel 2019: Creating & Editing Macros
Title: Excel 2019: Working with Macros in Excel

Microsoft Outlook 2019: Beginning Outlook

Title: Outlook 2019 (Windows): Setting Up
Title: Outlook 2019 (Windows): Sending & Receiving Email
Title: Outlook 2019 (Windows): Illustrating Email
Title: Outlook 2019 (Windows): Contact Tools
Title: Outlook 2019 (Windows): Calendar Tools

Microsoft Outlook 2019: Intermediate Outlook Level 1

Title: Outlook 2019 (Windows): Formatting Email Text
Title: Outlook 2019 (Windows): Designing & Shaping Email
Title: Outlook 2019 (Windows): Proofing Email
Title: Outlook 2019 (Windows): Tagging, Sorting & Filtering Email

Microsoft Outlook 2019: Intermediate Outlook Level 2

Title: Outlook 2019 (Windows): Organizing Emails
Title: Outlook 2019 (Windows): Optimizing Workflows
Title: Outlook 2019 (Windows): Configuring the Client

Microsoft Office 365: Beginning Word

Title: Word Office 365 (Windows): Opening & Setting Up
Title: Word Office 365 (Windows): Creating, Opening & Saving Documents
Title: Word for Office 365: Editing documents
Title: Word Office 365 (Windows): Formatting documents
Title: Word Office 365 (Windows): Using Find & Replace Tools
Title: Word Office 365 (Windows): Sharing & Collaborating on a Document

Microsoft Word 2019: Intermediate Word Level 1

Title: Word 2019: Structuring Documents
Title: Word 2019: Shaping Documents
Title: Word 2019: Illustrating Documents
Title: Word 2019: Creating Graphics & Diagrams
Title: Word 2019: Adding Data & Calculations

Microsoft Word 2019: Intermediate Word Level 2

Title: Word 2019: Using Table Tools
Title: Word 2019: Using Research Tools
Title: Word 2019: Creating Forms
Title: Word 2019: Creating Bulk Mailings
Title: Word 2019: Configuring the Application

Microsoft PowerPoint 2019: Beginning PowerPoint

Title: PowerPoint 2019 (Windows): Getting Started
Title: PowerPoint 2019 (Windows): Creating Presentations
Title: PowerPoint 2019 (Windows): Saving Presentations
Title: PowerPoint 2019 (Windows): Inserting & Manipulating Text
Title: PowerPoint 2019 (Windows): Formatting Presentations
Title: PowerPoint 2019 (Windows): Enhancing Presentation Designs

Microsoft PowerPoint 2019: Intermediate PowerPoint Level 1

Title: PowerPoint 2019: Using Multimedia in Presentations
Title: PowerPoint 2019: Organizing Presentations Assets
Title: PowerPoint 2019: Adding Data to Presentations
Title: PowerPoint 2019: Creating Graphics & Diagrams

Microsoft PowerPoint 2019: Intermediate PowerPoint Level 2

Title: PowerPoint 2019: Sharing & Collaborating on a Presentation
Title: PowerPoint 2019: Adding animations
Title: PowerPoint 2019: Preparing & Delivering Slideshows
Title: PowerPoint 2019: Configuring PowerPoint

Microsoft - Project 2019: Beginning Project

Title: Project 2019: Opening & Navigating the Application
Title: Project 2019: Setting Up Projects
Title: Project 2019: Saving & Exporting Projects

Microsoft - Project 2019: Intermediate Project Level 1

Title: Project 2019: Creating & Organizing Tasks
Title: Project 2019: Managing Tasks
Title: Project 2019: Using & Formatting Gantt Charts
Title: Project 2019: Tracking Projects
Title: Project 2019: Illustrating Projects

Project 2019: Intermediate Project Level 2

Title: Project 2019: Managing Project Resources & Reports
Title: Project 2019: Visualizing Data in Charts & Tables
Title: Project 2019: Using the application with Office 365
Title: Project 2019: Configuring Project

Microsoft Access 2019

Title: Access 2019: Working with Databases
Title: Access 2019: Saving, Printing & Exporting Databases
Title: Access 2019: Tables, Fields & Entries
Title: Access 2019: Inserting, Importing & Formatting Data
Title: Access 2019: Finding & Organizing Data
Title: Access 2019: Creating Forms & Queries
Title: Access 2019: Customizing Forms
Title: Access 2019: Using the Report & Analysis Tools

Microsoft - Visio Professional 2019 Level 1

Title: Visio Professional 2019: Exploring the interface
Title: Visio Professional 2019: Saving & formatting documents
Title: Visio Professional 2019: Inserting & Formatting Text
Title: Visio Professional 2019: Using & Formating Shapes

Microsoft - Visio Professional 2019 Level 2

Title: Visio Professional 2019: Illustrating & Enhancing Documents
Title: Visio Professional 2019: Analyzing your data
Title: Visio Professional 2019: Creating Flowcharts, Maps & Plans
Title: Visio Professional 2019: Sharing & Collaborating on a Document

Microsoft Office 2016: Beginning & Intermediate

Title: SharePoint 2016: Signing In & Setting Up
Title: SharePoint 2016: Working with the Newsfeed
Title: SharePoint 2016: Working with Communication Sites
Title: SharePoint 2016: Working with SharePoint Apps
Title: SharePoint 2016: Working with Document Libraries
Title: SharePoint 2016: Working with Team Sites
Title: SharePoint 2016: Building Web Pages
Title: SharePoint 2016: Working with Blogs

Microsoft Office 2016: SharePoint for iOS

Title: Microsoft Sharepoint 2016 for iOS: Signing in and Navigating
Title: Microsoft Sharepoint 2016 for iOS: Collaborating
Title: Microsoft Sharepoint 2016 for iOS: Blogging

Google Workspace Spring 2022 Updates

Google Workspace Spring 2022 Updates

Google Docs 2022

Title: Getting started in Google Docs 2022
Title: Editing document text in Docs 2022
Title: Formatting text in Google Docs 2022
Title: Structuring your document in Google Docs 2022

Google Sheets 2022

Title: Getting started in Google Sheets 2022
Title: Creating & managing sheets in Google Sheets 2022
Title: Inserting & managing data in Google Sheets 2022
Title: Formatting data in Google Sheets 2022
Title: Enhancing documents in Google Sheets 2022
Title: Collaborating on a document in Google Sheets 2022

Google Workspace: Google Workspace Summer 2021 Updates

Title: Google Workspace: Google Workspace Summer 2021 Updates

Google - Gmail 2021

Title: Gmail 2021: Managing & Configuring your Calendar
Title: Gmail 2021: Using Tasks, Add-ons & Chat
Title: Gmail 2021: Customizing Gmail & Managing Accounts
Title: Gmail 2021: Signing in & Setting Up
Title: Gmail 2021: Sending & Receiving Emails
Title: Gmail 2021: Formatting Emails
Title: Gmail 2021: Organizing Emails
Title: Gmail 2021: Finding Emails
Title: Gmail 2021: Using the Contact Tools
Title: Gmail 2021: Using the Calendar

Google Chat

Title: Google Chat 2021: Using Google Chat for iOS
Title: Google Chat 2021: Using Google Chat for Android

Google - Gmail Web

Title: The New Gmail: Signing in & Setting Up
Title: The New Gmail: Sending & Receiving Emails
Title: The New Gmail: Formatting Emails
Title: The New Gmail: Organizing Emails
Title: The New Gmail: Using the Contact Tools
Title: The New Gmail: Using the Calendar Tools
Title: The New Gmail: Customizing Gmail

Google Drive

Title: Google Drive: Navigating, Storing & Creating Documents
Title: Google Drive: Finding & Organizing Documents
Title: Google Drive: Sharing & Collaborating on Files
Title: Google Drive: Managing Files Storage & Settings

Google Docs

Title:Google Docs: Connecting & Setting Up
Title: Google Docs: Saving & Managing Documents
Title: Google Docs: Editing Documents
Title: Google Docs: Using Research Tools
Title: Google Docs: Formatting Text
Title: Google Docs: Shaping & Formatting Documents
Title: Google Docs: Illustrating Documents
Title: Google Docs: Using Tables, Charts & Diagrams
Title: Google Docs: Sharing & Collaborating on Documents

Google Sheets

Title:Google Sheets: Navigating & Configuring
Title: Google Sheets: Creating & Managing documents
Title: Google Sheets: Inserting & Managing data
Title: Google Sheets: Formatting data
Title: Google Sheets: Enhancing your documents
Title: Google Sheets: Working with others on a document
Title: Google Sheets: Finding, Sorting & Filtering Data
Title: Google Sheets: Referencing & Managing Data
Title: Google Sheets: Using Basic Formulas
Title: Google Sheets: Using Formulas to Calculate & Manage Data
Title: Google Sheets: Analyzing Data with Tables & Charts
Title: Google Sheets: Using Different Types of Charts
Title: Google Sheets: Performing Conditional Calculations
Title: Google Sheets: Using Formulas to Obtain Data

Google Team Drives

Title: Google Team Drives: Organizing Documents
Title: Google Team Drives: Using the Storage Tools

Google Drawings

Title: Google Drawings: Creating & Sharing Drawings
Title: Google Drawings: Using Drawing Tools
Title: Google Drawings: Adding Text to Drawings

Google Keep

Title: Google Keep: Google Keep on the Web
Title: Google Keep for Android

Google Photos

Title: Google Photos: Sign-in & Navigation
Title: Google Photos: Uploading & Editing Photos
Title: Google Photos: Creating Albums & Slideshows
Title: Google Photos for Android
Title: Google Photos for iOS

Google Sites

Title: Google Sites for Web: Creating Sites
Title: Google Sites for Web: Creating Site Content
Title: Google Sites for Web: Integrating & Embedding Web Content in Sites
Title: Google Sites for Web: Sharing & Publishing Sites

Google Meet

Title:Google Meet: Accessing and creating meetings
Title: Google Meet: Using and managing meetings
Title: Google Meet: Using Meet for Android
Title: Google Meet: Using Meet for iOS

Google Forms

Title: Google Forms: Creating Forms
Title: Google Forms: Sharing & Completing Forms
Title: Google Forms: Viewing & Analyzing Results

Google Slides

Title:Google Slides: Getting Access & Using the app
Title: Google Slides: Saving, printing and working with slides
Title: Google Slides: Formatting text
Title: Google Slides: Formatting and shaping your document
Title: Google Slides: Illustrating and enhancing your document
Title: Google Slides: Creating & presenting a slideshow
Title: Google Slides: Sharing and Collaborating

Google App Maker

Google App Maker: Getting to Know the Application
Google App Maker: Structuring your data model

Google Analytics for Web

Title: Google Analytics for Web: Creating & Managing Properties
Title: Google Analytics for Web: Analyzing Audiences & User Behavior
Title: Google Analytics for Web: Using Dashboards & Reports

Google Adwords (No Assessments)

Title: Google AdWords: Setting up Ad Campaigns
Title: Google AdWords: Creating Ads & Ad Groups
Title: Google AdWords: Using Audience, Placements & Keywords
Title: Google AdWords: Analyzing Ads & Campaigns
Title: Managing Accounts & Settings

Six Sigma Yellow Belt: Six Sigma Fundamentals

Title: Six Sigma and Lean Foundations and Principles
Title: Six Sigma Team Basics, Roles, and Responsibilities
Title: Six Sigma Quality Tools
Title: Six Sigma Metrics
Title: Mentoring Six Sigma Yellow Belt (SSYB)

Six Sigma Yellow Belt: Define and Measure

Title: Identifying Six Sigma Projects
Title: Six Sigma Project Management Basics
Title: Basic Statistics for Six Sigma
Title: Mentoring Six Sigma Yellow Belt (SSYB)
Title: Classifying and Collection Data

Six Sigma Yellow Belt: Analyze, Improve and Control

Title: Lean Tools and FMEA in Six Sigma
Title: Six Sigma Data Analysis and Root Cause Analysis
Title: Basics of Correlation, Regression, and Hypothesis for Six Sigma
Title: Six Sigma Improvement Techniques
Title: Control Tools and Documentation in Six Sigma
Title: Mentoring Six Sigma Yellow Belt (SSYB)

Six Sigma Green Belt: Six Sigma and the Organization Strategy

Title: Six Sigma and Organizational Goals
Title: Lean Principles and Six Sigma Projects
Title: Design for Six Sigma and FMEA
Title: Mentoring Six Sigma Green Belt (SSGB)

Six Sigma Green Belt: Define

Title: Six Sigma Project Identification
Title: Voice of the Customer in Six Sigma
Title: Basics of Six Sigma Project Management
Title: Six Sigma Management and Planning Tools
Title: Performance Metrics for Six Sigma
Title: Six Sigma Project Team Dynamics and Performance
Title: Mentoring Six Sigma Green Belt (SSGB)

Six Sigma Green Belt: Measure

Title: Process Documentation and Analysis in Six Sigma
Title: Basic Probability and Statistical Distributions in Six Sigma
Title: Data Classification, Sampling, and Collection in Six Sigma
Title: Statistics and Graphical Presentation in Six Sigma
Title: Measurement System Analysis in Six Sigma
Title: Process and Performance Capability Measurement in Six Sigma
Title: Mentoring Six Sigma Green Belt (SSGB)

Six Sigma Green Belt: Analyze and Improve

Title: Multi-vari Studies, Correlation, and Linear Regression in Six Sigma
Title: Introduction to Hypothesis Testing and Tests for Means in Six Sigma
Title: Hypothesis Tests for Variances and Proportions in Six Sigma
Title: Design of Experiments in Six Sigma
Title: Root Cause Analysis and Waste Elimination in Six Sigma
Title: Cycle Time Reduction and Kaizen in Six Sigma
Title: Mentoring Six Sigma Green Belt (SSGB)

Six Sigma Green Belt: Control

Title: Statistical Process Control and Control Plans in Six Sigma
Title: Creating and Using Control Charts in Six Sigma
Title: Lean Tools for Process Control in Six Sigma
Title: Mentoring Six Sigma Green Belt (SSGB)
Title: Test Prep Six Sigma Green Belt (SSGB)

Six Sigma Black Belt (2015 BOK): Organization-wide Planning & Deployment, and Process Mgmt

Title: Fundamentals of Lean and Six Sigma and their Applications
Title: Six Sigma Project Selection, Roles, and Responsibilities
Title: Six Sigma Strategic Planning and Deployment
Title: Impact on Stakeholders and Benchmarking for Six Sigma
Title: Using Business and Financial Measures in Six Sigma

Six Sigma Black Belt (2015 BOK): Team Management, and Define

Title: Six Sigma Team Dynamics, Roles, and Success Factors
Title: Six Sigma Team Facilitation and Leadership
Title: Six Sigma Team Dynamics and Training
Title: Determining Requirements by Listening to the Voice of the Customer in Six Sigma
Title: Six Sigma Business Case, Project Charter, and Tools

Six Sigma Black Belt (2015 BOK): Measure Level 1

Title: Process Flow Metrics and Analysis Tools for Six Sigma
Title: Data Types, Sampling, Collection, and Measurement in Six Sigma
Title: Six Sigma Measurement Systems and Metrology

Six Sigma Black Belt (2015 BOK): Measure Level 2

Title: Using Basic Statistics and Graphical Methods in Six Sigma
Title: Probablity and Probability Distributions in Six Sigma
Title: Determining Process Performance and Capabilities in Six Sigma

Six Sigma Black Belt (2015 BOK): Improve, Control, Design for Six Sigma

Title: Measuring and Modeling Relationships between Variables in Six Sigma
Title: Basics of Hypothesis Testing and Tests for Means in Six Sigma
Title: Tests for Variances and Proportions, ANOVA, and Goodness-of-fit in Six Sigma
Title: Multivariate Tools and Nonparametric Tests in Six Sigma
Title: FMEA and Other Nonstatistical Analysis Methods in Six Sigma

Six Sigma Black Belt (2015 BOK): Improve, Control, Design for Six Sigma

Title: Understanding DOE and Planning Experiments in Six Sigma
Title: Designing, Conducting, and Analyzing Experiments in Six Sigma
Title: Lean Improvement methods and Implementation Planning in Six Sigma

Six Sigma Black Belt (2015 BOK): Improve, Control, Design for Six Sigma

Title: Statistical Process Control (SPC) and Control Charts in Six Sigma
Title: Using Lean Control Tools and Maintaining Controls in Six Sigma
Title: Sustaining Six Sigma Improvements
Title: Common DFSS methodologies, Design for X, and Robust Designs

Microsoft Dynamics 365 for Sales

Title: Microsoft Dynamics 365: Sign-in & Setup
Title: Microsoft Dynamics 365: Managing Leads, Opportunities & Accounts
Title: Microsoft Dynamics 365: Managing Sales Data
Title: Microsoft Dynamics 365: Keeping Track of Activities

Microsoft To-Do

Title: Microsoft To-Do : Creating To-Dos
Title: Microsoft To-Do : Organizing To-Dos
Title: Microsoft To-Do : Using The ios App

Microsoft Office for Mac 2016 - Excel Level 1

Title: Microsoft Excel 2016 for Mac: Opening and Setting Up Excel
Title: Microsoft Excel 2016 for Mac: Creating, Saving, and Sharing Workbooks
Title: Microsoft Excel 2016 for Mac: Manipulating Data
Title: Microsoft Excel 2016 for Mac: Formatting Data
Title: Microsoft Excel 2016 for Mac: Custom and Conditional Formatting
Title: Microsoft Excel 2016 for Mac: Illustrating Documents
Title: Microsoft Excel 2016 for Mac: Finding, Sorting, and Filtering Data

Microsoft Office for Mac 2016 - Excel Level 2

Title: Microsoft Excel 2016 for Mac: Basic Formulas
Title: Microsoft Excel 2016 for Mac: Working with Formulas
Title: Microsoft Excel 2016 for Mac: Charts and Graphs
Title: Microsoft Excel 2016 for Mac: PivotTables
Title: Microsoft Excel 2016 for Mac: Extracting Information with Formulas
Title: Microsoft Excel 2016 for Mac: Configuring Excel
Title: Microsoft Excel 2016 for Mac: Referencing Data

Microsoft Office for Mac 2016 - OneNote

Title: Microsoft OneNote 2016 for Mac: Creating and Opening Notebooks
Title: Microsoft OneNote 2016 for Mac: Working with Notebooks
Title: Microsoft OneNote 2016 for Mac: Creating Notes
Title: Microsoft OneNote 2016 for Mac: Illustrating Notes
Title: Microsoft OneNote 2016 for Mac: Protecting and Sharing Notebooks
Title: Microsoft OneNote 2016 for Mac: Configuring the Application

Microsoft Office for Mac 2016 - Outlook

Title: Microsoft Outlook 2016 for Mac: Opening and Setting Up the Client
Title: Microsoft Outlook 2016 for Mac: Sending and Receiving Email
Title: Microsoft Outlook 2016 for Mac: Formatting Email
Title: Microsoft Outlook 2016 for Mac: Organizing Email
Title: Microsoft Outlook 2016 for Mac: Using the Contact Tools
Title: Microsoft Outlook 2016 for Mac: Using the Calendar Tools
Title: Microsoft Outlook 2016 for Mac: Configuring the Client

Microsoft Office for Mac 2016 - Word Level 1

Title: Microsoft Word 2016 for Mac: Opening and Setting Up
Title: Microsoft Word 2016 for Mac: Creating, Opening, and Saving Documents
Title: Microsoft Word 2016 for Mac: Editing Documents
Title: Microsoft Word 2016 for Mac: Formatting Documents
Title: Microsoft Word 2016 for Mac: Shaping and Structuring Documents
Title: Microsoft Word 2016 for Mac: Using the Find and Replace Tool
Title: Microsoft Word 2016 for Mac: Illustrating Documents

Microsoft Office for Mac 2016 - Word Level 2

Title: Microsoft Word 2016 for Mac: Using Table Tools
Title: Microsoft Word 2016 for Mac: Creating Graphics and Diagrams
Title: Microsoft Word 2016 for Mac: Creating Forms and Bulk Mailings
Title: Microsoft Word 2016 for Mac: Using Research Tools
Title: Microsoft Word 2016 for Mac: Using Sharing and Collaboration Tools

Microsoft Office for Mac 2016 - PowerPoint Level 1

Title: Microsoft PowerPoint 2016 for Mac: Configuring PowerPoint
Title: Microsoft PowerPoint 2016 for Mac: Building and Structuring a Presentation
Title: Microsoft PowerPoint 2016 for Mac: Saving, Exporting, and Sharing Presentations
Title: Microsoft PowerPoint 2016 for Mac: Inserting and Manipulating Text
Title: Microsoft PowerPoint 2016 for Mac: Formatting your Presentation

Microsoft Office for Mac 2016 - PowerPoint Level 2

Title: Microsoft PowerPoint 2016 for Mac: Illustrating your Presentation
Title: Microsoft PowerPoint 2016 for Mac: Creating Graphics & Diagrams in Your Presentation
Title: Microsoft PowerPoint 2016 for Mac: Organizing your Presentation Assets
Title: Microsoft PowerPoint 2016 for Mac: Adding Animation to your Presentation
Title: Preparing and Delivering your Slideshow

Cisco Webex

Title: Webex: Exploring & setting up Webex
Title: Webex: Using teams & spaces
Title: Webex: Sending & replying to messages
Title: Webex: Working with files & other items
Title: Webex: Using private messages & call tools
Title: Webex: Organizing & using meetings
Title: Cisco Webex Meetings: Signing in & Setting Up
Title: Cisco Webex Meetings: Organizing & Hosting Meetings
Title: Cisco Webex Meetings: Using MeetingsTools

Cisco Webex for Web

Title: Cisco Webex Meetings: Signing in & Setting Up
Title: Cisco Webex Meetings: Organizing & Hosting Meetings
Title: Cisco Webex Meetings: Using Meeting Tools

Smartsheet

Title: Smartsheet: Signing in & Setting Up
Title: Smartsheet: Creating Projects
Title: Smartsheet: Creating & Managing Tasks
Title: Smartsheet: Tracking Projects
Title: Smartsheet: Using the Collaboration Tools

Prezi Classic

Title: Prezi Classic: Sign-in & Setup
Title: Prezi Classic: Building Presentations
Title: Prezi Classic: Formatting Presentations
Title: Prezi Classic: Preparing & Delivering Slideshows
Title: Prezi Classic: Saving & Managing Presentations

Microsoft Office 365: Groups

Title: Microsoft Office 365 Groups: Creating, Joining & Managing Groups
Title: Microsoft Office 365 Groups: Group Communication
Title: Microsoft Office 365 Groups: Group File Sharing
Title: Microsoft Office 365 Groups: Group Calendar Management
Title: Microsoft Office 365 Groups: Group Applications

Professional Development - Anger Management in the Workplace

Title: The Essentials for Anger Management

Professional Development: Achieving Emotional Intelligence

Title: Navigating Your Own Emotions
Title: Navigating Other People's Emotions
Title: Navigating the Workplace with Emotional Intelligence

Professional Development - Working with Difficult People

Title: Difficult People: Why They Act That Way and How to Deal with Them
Title: Difficult People: Can't Change Them, so Change Yourself
Title: Difficult People: Strategies to Keep Everyone Working Together

Professional Development - Time Management

Title: Aligning Goals and Priorities to Manage Time
Title: Make the Time You Need: Get Organized
Title: The Art of Staying Focused

Professional Development - Improving Your Personal Productivity

Title: Avoid Procrastination by Getting Organized Instead
Title: Maximize Your Productivity by Managing Time and Tasks
Title: Achieve Productivity in Your Personal Life

Professional Development - Skills for Communication Success

Title: The Art and Science of Communication
Title: Making an Impact with Non-verbal Communication
Title: Trust Building through Effective Communication
Title: Choosing the Right Interpersonal Communication Method to Make Your Point
Title: Become a Great Listener
Title: Do We Have a Failure to Communicate?
Title: Communicating with Confidence

Professional Development - Communicate with Diplomacy and Tact

Title: Acting with Diplomacy and Tact
Title: Navigating Challenging Situations with Diplomacy and Tact

Professional Development - Developing Your Listening Skills

Title: Listening Even When it's Difficult to Listen
Title: Using Active Listening in Workplace Situations

Professional Development - Communicating with Senior Executives

Title: Capturing the Attention of Senior Executives

Professional Development - Cross Cultural Communication

Title: How Culture Impacts Communication
Title: Using Communication Strategies to Bridge Cultural Divides

Professional Development - Effective Business Writing

Title: Audience and Purpose in Business Writing
Title: Clarity and Conciseness in Business Writing
Title: Editing and Proofreading Business Documents

Professional Development - Practical Grammar for Business Writing

Title: Using the Parts of Speech
Title: Getting the Details Right: Spelling Basics
Title: Abbreviating, Capitalizing, and Using Numbers
Title: Using Punctuation Marks
Title: Creating Well-constructed Sentences
Title: Troublesome Words and Phrases: Common Usage Mistakes in Writing

Professional Development - Using E-mail Effectively in the Workplace

Title: Writing Effective E-mails and Instant Messages
Title: Sending E-mails to the Right People
Title: Organizing Your E-mail

Professional Development - First Time Manager Essentials

Title: The Reality of Being a First-time Manager
Title: Facing Challenges as a First-time Manager

Professional Development - Leveraging Key Management Techniques

Title: Effectively Directing and Delegating as a Manager
Title: Managing Employee Development
Title: Facing the Management Challenges of Difficult Behavior and Diverse Teams
Title: Being a Fair and Caring Manager

Professional Development - Operations Management: Efficiency of Production

Title: Operations Management Functions and Strategies
Title: Strategic Product and Service Management
Title: Supply Chain Management Basics: Cutting Costs and Optimizing Delivery
Title: Inventory Management: Aligning Inventory with Production and Demand
Title: Optimizing Operations Using Demand Forecasting and Capacity Management

Professional Development - Managing in Difficult Times

Title: Being an Effective Manager When Times Are Tough
Title: Managing Motivation during Organizational Change
Title: How to Manage Difficult Conversations

Professional Development - Running Effective Business Meetings

Title: Planning Meetings Fit for Purpose
Title: Running Meetings in Better Directions

Professional Development - Making the Most of Your Presentations

Title: Planning an Effective Presentation
Title: Building Your Presentation
Title: Ensuring Successful Presentation Delivery

Professional Development - Senior Professional in Human Resources

Title: Senior Professional in Human Resources: Introduction to SPHR®
Title: Senior Professional in Human Resources: Employment Legislation
Title: Senior Professional in Human Resources: Business Planning
Title: Senior Professional in Human Resources: Strategic Management
Title: Senior Professional in Human Resources: Business Management
Title: Senior Professional in Human Resources: Business Leadership
Title: Senior Professional in Human Resources: HR Organization
Title: Senior Professional in Human Resources: HR Tools and Processes
Title: Senior Professional in Human Resources: Talent Planning
Title: Senior Professional in Human Resources: Managing within the Law
Title: Senior Professional in Human Resources: Talent Sourcing
Title: Senior Professional in Human Resources: Talent Acquisition
Title: Senior Professional in Human Resources: Employee Management
Title: Senior Professional in Human Resources: Organizational Development
Title: Senior Professional in Human Resources: Performance Management
Title: Senior Professional in Human Resources: Learning Management
Title: Senior Professional in Human Resources: Job Architecture
Title: Senior Professional in Human Resources: Compensation Management
Title: Senior Professional in Human Resources: Benefits Management
Title: Senior Professional in Human Resources: Human Relations
Title: Senior Professional in Human Resources: Employee Engagement
Title: Senior Professional in Human Resources: Labor Relations
Title: Senior Professional in Human Resources: Safety and Health
Title: Senior Professional in Human Resources: Risk Management
Title: Senior Professional in Human Resources: SPHR® Exam Summary

Professional Development - Working Remotely

Title: Facing Virtual Team Challenges
Title: Contributing as a Virtual Team Member
Title: Exploring Virtual Collaboration
Title: Establishing Effective Virtual Teams
Title: Business Continuity Programs
Title: Navigating Challenging Situations with Diplomacy and Tact
Title: Forging Ahead with Perseverance and Resilience
Title: Organizations Change So Get Ready
Title: The Art of Staying Focused

Professional Development - Post-pandemic Workplace

Title: Leading in the Post-pandemic Workplace
Title: Navigating the Post-pandemic Workplace

Professional Development - Managing Conflict in the Workplace

Title: Confronting Workplace Conflict
Title: Resolving Workplace Conflict

Professional Development - Harassment Prevention

Title: Harrasment Prevention for US Employees - Workplace
Title: Harrasment Prevention for US Managers - Workplace

Professional Development - Developing Effective Negotiation Skills

Title: The First Steps in Negotiating
Title: Negotiating the Best Solution

Professional Development - Polishing Your Professional Edge

Title: Becoming an Accountable Professional
Title: Becoming Your Own Best Boss
Title: Becoming More Professional through Business Etiquette
Title: Developing a Personal Accountability Framework

Professional Development - 360 Degree Relationships

Title: Cultivating Relationships with Your Peers
Title: Building Your Professional Network
Title: Building Rapport with Your Boss

Professional Development - The Art of Feedback

Title: Polishing Your Feedback Skills
Title: Gaining a Positive Perspective on Feedback

Professional Development - Essentials of Customer Service

Title: Rapport Building in Customer Service
Title: Providing On-site Customer Service
Title: Providing Telephone Customer Service
Title: Providing Effective Internal Customer Service
Title: Facing Confrontation in Customer Service
Title: Designing a Customer Service Strategy

Professional Development - Customer Service Skills

Title: Interacting with Customers
Title: Communicating Effectively with Customers
Title: Controlling Conflict, Stress, and Time in a Customer Service Environment
Title: Dealing with Customer Service Incidents and Complaints
Title: Polishing Your Skills for Excellent Customer Service
Title: Customer Service: Fostering a Service Mindset
Title: Customer Service: Generating Effective Solutions
Title: Customer Service Success: Strengthening Your Service Skills
Title: Customer Service: Becoming a Chat Agent Star

Professional Development - Accounting Basics

Title: Key Accounting Concepts and Principles
Title: Recording, Posting, and Balancing the Books
Title: Preparing Financial Statements and Closing Accounts
Title: Accounting for Stock Transactions

Professional Development - Accounting for Non-Financial Professionals

Title: Basic Accounting Concepts for Non-financial Professionals
Title: Basic Budgeting for Non-financial Professionals
Title: Comprehending Financials: A Guide to Financial Statements
Title: Financial Statement Analysis for Non-financial Professionals

Professional Development - Recruiting, On-Boarding and Retention Strategies

Title: Hitting the Recruitment Bull's-eye
Title: Applicant Screening: The First Step in Hiring the Best
Title: Conducting an Effective Hiring Interview
Title: Ensuring Onboarding Success
Title: Positive Atmosphere: Establishing an Engaged Workforce
Title: Positive Atmosphere: Establishing a Positive Work Environment
Title: Positive Atmosphere: How Organizational Learning Drives Positive Change

Professional Development - Transformational HR and Talent Management

Title: Planning for Skills Needs and Managing Performance
Title: Building Career Development Programs and Succession Planning
Title: Implementing Transformational HR
Title: Individual Behavior in Organizations

Professional Development - Leveraging Leadership Techniques

Title: Key Elements of Business Execution
Title: Building Innovation Cultures and Leaders
Title: Leading Your Team through Change
Title: Building a Leadership Development Plan
Title: Aligning Unit Goals and Imperatives
Title: Leadercamp on-demand: Seizing the Upside of Turbulence
Title: Navigating Your Team through Strategic Change
Title: Leading an Innovation Culture to Future-proof Your Organization
Title: Planning Your Growth as a Leader

Professional Development - Improving Leadership Skills

Title: Leading by Motivating
Title: Learning from Failure
Title: Developing Your Business Acumen
Title: Gaining Insight through Organizational Awareness
Title: Leading through Inspiration
Title: Gauging Your Leadership Performance

Professional Development - Advanced Management Techniques

Title: Gauging Your Organization's High-performing Potential
Title: Managing for Cross-functionality
Title: Managing Your Company's Talent
Title: Managing the Unique Needs of Experts
Title: Fostering Mentoring Relationships

Professional Development - Coaching to Drive Success

Title: Coaching Techniques That Inspire Coachees to Action
Title: Keeping Your Coachee Committed and Accountable

Professional Development - Managing Employee Performance

Title: Keeping Top Performers Challenged
Title: Planning an Effective Performance Appraisal
Title: Creating a Plan for Performance Management
Title: Detecting and Dealing with Performance Problems

Professional Development - Performance Management

Title: Performance Engineering Nuts & Bolts: Evaluating Performance

Professional Development - Competitive Marketing Strategies

Title: Marketing: The Process and Functions that Build Customer Relationships
Title: Managing Motivation during Organizational Change
Title: Creating Brands through People and Planning
Title: The Four Ps: Essential Factors in Marketing
Title: Building Trust: Ethics and the Marketing Mix

Professional Development - Understanding Lean Production

Title: Using Lean to Perfect Organizational Processes
Title: Using Lean to Improve Flow and Pull
Title: Using Lean to Reduce Waste and Streamline Value Flow
Title: Applying Value Stream Mapping in Lean Business

Professional Development - Business Ethics

Title: Developing Your Business Ethics

Professional Development - Navigating Through Organizational Change

Title: Organizations Change So Get Ready
Title: Redefining Yourself after Organizational Change

Professional Development - Diversity on the Job

Title: Bridging the Diversity Gap
Title: Your Role in Workplace Diversity

Professional Development - Developing Your Critical Thinking Skills

Title: Confronting Your Assumptions
Title: Investigating Arguments
Title: Reaching Sound Conclusions

Thinking Strategically and Managing Risk

Title: Think Strategically as a Manager
Title: Using Strategic Thinking to consider the Big Picture
Title: Identifying Risks in Your Organization
Title: Assessing Your Organization's Risks
Title: Responding Effectively to Risks

Professional Development - Building and Maintaining Trust

Title: The Building Blocks of Building Trust

Professional Development - Public Speaking Strategies

Title: Writing and Preparing an Effective Speech
Title: Conquering the Challenges of Public Speaking

Professional Development - Creativity in the Workplace

Title: Unleashing Personal and Team Creativity
Title: Verifying and Building on Creative Ideas

Professional Development - Performance Under Pressure

Title: Managing Pressure and Stress to Optimize Your Performance
Title: Strength under Pressure: Building Perseverance and Resilience

Professional Development - Perseverance at Work

Title: Forging Ahead with Perseverance and Resilience
Title: Reaching Goals Using Perseverance and Resilience

Professional Development - Facing Problems and Making Decisions

Title: Getting to the Root of a Problem
Title: Defining Alternative Solutions to a Problem
Title: Choosing and Using the Best Solution

Professional Development - Sales Foundations

Title: Prospecting: Panning for Sales Gold
Title: The Discovery Meeting: Starting Off on the Right Foot
Title: The Value Proposition: Getting Your Pitch Right
Title: Turning Objection into Opportunity during a Sales Call
Title: Negotiating Well and Going for the Close

Professional Development - Leveraging Team Leadership Skills

Title: Building the Foundation for an Effective Team
Title: Developing a Successful Team
Title: Encouraging Team Communication and Collaboration
Title: Handling Team Conflict
Title: Leading a Cross-functional Team

Professional Development - Optimizing Performance On a Team

Title: Being an Effective Team Member
Title: Strategies for Building a Cohesive Team
Title: Effective Team Communication
Title: Establishing Team Goals and Responsibilities, and Using Feedback Effectively

Professional Development - HIPAA Privacy Essentials

Title: HIPAA Privacy Essentials

Professional Development - Measuring Outcomes and Using KPIs

Title: Measuring Outcomes and Using KPIs