Business Courses

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Title Set: BU145 - Safety Short: Coronaviruses and Covid-19

  • Title: Safety Short: Coronaviruses and Covid-19

Title Set: BU146 - Working Remotely

  • Title: Facing Virtual Team Challenges
  • Title: Contributing as a Virtual Team Member
  • Title: Exploring Virtual Collaboration
  • Title: Establishing Effective Virtual Teams
  • Title: Business Continuity Programs
  • Title: Navigating Challenging Situations with Diplomacy and Tact
  • Title: Forging Ahead with Perseverance and Resilience
  • Title: Organizations Change So Get Ready
  • Title: Organize Your Physical and Digital Workspace
  • Title: The Art of Staying Focused
  • Title: Take a Deep Breath and Manage Your Stress

Title Set: BU147 - Post-pandemic Workplace

  • Title: Leading in the Post-pandemic Workplace
  • Title: Navigating the Post-pandemic Workplace

Title Set: BU1 - Anger Management in the Workplace

  • Title: The Essentials for Anger Management

Title Set: BU3 - Effective Business Writing

  • Title: Audience and Purpose in Business Writing
  • Title: Clarity and Conciseness in Business Writing
  • Title: Editing and Proofreading Business Documents

Title Set: BU6 - Developing Your Listening Skills

  • Title: Listening Even When it's Difficult to Listen
  • Title: Using Active Listening in Workplace Situations

Title Set: BU7 - Working with Difficult People

  • Title: Difficult People: Why They Act That Way and How to Deal with Them
  • Title: Difficult People: Can't Change Them, so Change Yourself
  • Title: Difficult People: Strategies to Keep Everyone Working Together

Title Set: BU8 - Making the Most of Your Presentations

  • Title: Planning an Effective Presentation
  • Title: Building Your Presentation
  • Title: Ensuring Successful Presentation Delivery

Title Set: BU10 - Developing Effective Negotiation Skills

  • Title: The First Steps in Negotiating
  • Title: Negotiating the Best Solution

Title Set: BU11 - Polishing Your Professional Edge

  • Title: Becoming an Accountable Professional
  • Title: Becoming Your Own Best Boss
  • Title: Becoming More Professional through Business Etiquette
  • Title: Developing a Personal Accountability Framework

Title Set: BU12 - 360 Degree Relationships

  • Title: Cultivating Relationships with Your Peers
  • Title: Building Your Professional Network
  • Title: Building Rapport with Your Boss

Title Set: BU13 - Using E-mail Effectively in the Workplace

  • Title: Writing Effective E-mails and Instant Messages
  • Title: Sending E-mails to the Right People
  • Title: Organizing Your E-mail

Title Set: BU15 - Skills for Communication Success

  • Title: The Art and Science of Communication
  • Title: Making an Impact with Non-verbal Communication
  • Title: Trust Building through Effective Communication
  • Title: Choosing the Right Interpersonal Communication Method to Make Your Point
  • Title: Become a Great Listener
  • Title: Do We Have a Failure to Communicate?

Title Set: BU16 - Managing Conflict in the Workplace

  • Title: Confronting Workplace Conflict
  • Title: Resolving Workplace Conflict

Title Set: BU19 - Cross Cultural Communication

  • Title: How Culture Impacts Communication
  • Title: Using Communication Strategies to Bridge Cultural Divides

Title Set: BU21 - The Art of Feedback

  • Title: Polishing Your Feedback Skills
  • Title: Gaining a Positive Perspective on Feedback

Title Set: BU23 - Communicating with Senior Executives

  • Title: Capturing the Attention of Senior Executives

Title Set: BU24 - Running Effective Business Meetings

  • Title: Planning Meetings Fit for Purpose
  • Title: Running Meetings in Better Directions

Title Set: BU26 - Communicate with Diplomacy and Tact

  • Title: Acting with Diplomacy and Tact
  • Title: Navigating Challenging Situations with Diplomacy and Tact

Title Set: BU29 - Essentials of Customer Service

  • Title: Rapport Building in Customer Service
  • Title: Providing On-site Customer Service
  • Title: Providing Telephone Customer Service
  • Title: Providing Effective Internal Customer Service
  • Title: Facing Confrontation in Customer Service
  • Title: Designing a Customer Service Strategy

Title Set: BU30 - Customer Service Skills

  • Title: Interacting with Customers
  • Title: Communicating Effectively with Customers
  • Title: Controlling Conflict, Stress, and Time in a Customer Service Environment
  • Title: Dealing with Customer Service Incidents and Complaints
  • Title: Polishing Your Skills for Excellent Customer Service

Title Set: BU32 - Accounting Basics

  • Title: Key Accounting Concepts and Principles
  • Title: Recording, Posting, and Balancing the Books
  • Title: Preparing Financial Statements and Closing Accounts
  • Title: Accounting for Stock Transactions

Title Set: BU36 - Accounting for Non-Financial Professionals

  • Title: Basic Accounting Concepts for Non-financial Professionals
  • Title: Basic Budgeting for Non-financial Professionals
  • Title: Comprehending Financials: A Guide to Financial Statements
  • Title: Financial Statement Analysis for Non-financial Professionals

Title Set: BU45 - Transformational HR and Talent Management

  • Title: Planning for Skills Needs and Managing Performance
  • Title: Building Career Development Programs and Succession Planning
  • Title: Implementing Transformational HR
  • Title: Individual Behavior in Organizations

Title Set: BU59 - Leveraging Leadership Techniques

  • Title: Key Elements of Business Execution
  • Title: Building Innovation Cultures and Leaders
  • Title: Leading Your Team through Change
  • Title: Building a Leadership Development Plan
  • Title: Aligning Unit Goals and Imperatives

Title Set: BU60 - Improving Leadership Skills

  • Title: Leading by Motivating
  • Title: Learning from Failure
  • Title: Developing Your Business Acumen
  • Title: Gaining Insight through Organizational Awareness
  • Title: Leading through Inspiration
  • Title: Gauging Your Leadership Performance

Title Set: BU65 - Advanced Management Techniques

  • Title: Gauging Your Organization's High-performing Potential
  • Title: Managing for Cross-functionality
  • Title: Managing Your Company's Talent
  • Title: Managing the Unique Needs of Experts
  • Title: Fostering Mentoring Relationships

Title Set: BU74 - Coaching to Drive Success

  • Title: Coaching Techniques That Inspire Coachees to Action
  • Title: Keeping Your Coachee Committed and Accountable

Title Set: BU80 - First Time Manager Essentials

  • Title: The Reality of Being a First-time Manager
  • Title: Facing Challenges as a First-time Manager

Title Set: BU81 - Managing Employee Performance

  • Title: Keeping Top Performers Challenged
  • Title: Planning an Effective Performance Appraisal
  • Title: Creating a Plan for Performance Management
  • Title: Detecting and Dealing with Performance Problems

Title Set: BU83 - Leveraging Key Management Techniques

  • Title: Effectively Directing and Delegating as a Manager
  • Title: Managing Employee Development
  • Title: Facing the Management Challenges of Difficult Behavior and Diverse Teams
  • Title: Being a Fair and Caring Manager

Title Set: BU85 - Managing in Difficult Times

  • Title: Being an Effective Manager When Times Are Tough
  • Title: Managing Motivation during Organizational Change
  • Title: How to Manage Difficult Conversations

Title Set: BU101 - Understanding Lean Production

  • Title: Using Lean to Perfect Organizational Processes
  • Title: Using Lean to Improve Flow and Pull
  • Title: Using Lean to Reduce Waste and Streamline Value Flow
  • Title: Applying Value Stream Mapping in Lean Business

Title Set: BU102 - Operations Management: Efficiency of Production

  • Title: Operations Management Functions and Strategies
  • Title: Strategic Product and Service Management
  • Title: Supply Chain Management Basics: Cutting Costs and Optimizing Delivery
  • Title: Inventory Management: Aligning Inventory with Production and Demand
  • Title: Optimizing Operations Using Demand Forecasting and Capacity Management

Title Set: BU106 - Business Ethics

  • Title: Developing Your Business Ethics

Title Set: BU107 - Navigating Through Organizational Change

  • Title: Organizations Change So Get Ready
  • Title: Redefining Yourself after Organizational Change

Title Set: BU109 - Diversity on the Job

  • Title: Bridging the Diversity Gap
  • Title: Your Role in Workplace Diversity

Title Set: BU111 - Time Management

  • Title: Aligning Goals and Priorities to Manage Time
  • Title: Make the Time You Need: Get Organized
  • Title: The Art of Staying Focused

Title Set: BU113 - Developing Your Critical Thinking Skills

  • Title: Confronting Your Assumptions
  • Title: Investigating Arguments
  • Title: Reaching Sound Conclusions

Title Set: BU114 - Building and Maintaining Trust

  • Title: The Building Blocks of Building Trust

Title Set: BU115 - Improving Your Personal Productivity

  • Title: Organize Your Physical and Digital Workspace
  • Title: Avoid Procrastination by Getting Organized Instead
  • Title: Maximize Your Productivity by Managing Time and Tasks
  • Title: Achieve Productivity in Your Personal Life

Title Set: BU116 - Public Speaking Strategies

  • Title: Writing and Preparing an Effective Speech
  • Title: Conquering the Challenges of Public Speaking

Title Set: BU117 - Creativity in the Workplace

  • Title: Unleashing Personal and Team Creativity
  • Title: Verifying and Building on Creative Ideas

Title Set: BU118 - Performance Under Pressure

  • Title: Managing Pressure and Stress to Optimize Your Performance

Title Set: BU120 - Perseverance at Work

  • Title: Forging Ahead with Perseverance and Resilience
  • Title: Reaching Goals Using Perseverance and Resilience

Title Set: BU121 - Facing Problems and Making Decisions

  • Title: Getting to the Root of a Problem
  • Title: Defining Alternative Solutions to a Problem
  • Title: Choosing and Using the Best Solution
  • Title: Developing Character for Decisiveness
  • Title: Overcoming the Barriers to Decisiveness

Title Set: BU132 - Sales Foundations

  • Title: Prospecting: Panning for Sales Gold
  • Title: The Discovery Meeting: Starting Off on the Right Foot
  • Title: The Value Proposition: Getting Your Pitch Right
  • Title: Turning Objection into Opportunity during a Sales Call
  • Title: Negotiating Well and Going for the Close

Title Set: BU140 - Leveraging Team Leadership Skills

  • Title: Building the Foundation for an Effective Team
  • Title: Developing a Successful Team
  • Title: Encouraging Team Communication and Collaboration
  • Title: Handling Team Conflict
  • Title: Leading a Cross-functional Team

Title Set: BU141 - Optimizing Performance On a Team

  • Title: Being an Effective Team Member
  • Title: Strategies for Building a Cohesive Team
  • Title: Effective Team Communication
  • Title: Establishing Team Goals and Responsibilities, and Using Feedback Effectively

Title Set: BU143 - HIPAA Privacy Essentials

  • Title: HIPAA Privacy Essentials

Title Set: BU144 - Measuring Outcomes and Using KPIs

  • Title: Measuring Outcomes and Using KPIs

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