SkillSets Online

SkillSets Online — Course Samples
Professional Development Samples

Explore our course samples.

Preview professional development lessons covering management, communication, customer service, Agile practices, and Six Sigma.

01Sample - The Reality of Being a First-time Manager

02Sample - Leveraging Key Management Techniques

03Sample - Handling Team Conflict

04Sample - Leading Your Team through Change

05Sample - Aligning Goals and Priorities to Manage Time

06Sample - Active Listening in the Workplace

07Sample - Communicating with Senior Executives

08Sample - Leading Meetings Effectively

09Sample - Managing Difficult Behavior

10Sample - Rapport Building in Customer Service

11Sample - PMI-ACP® Agile Methodologies and Frameworks

12Sample - Six Sigma Team Basics, Roles, and Responsibilities